FARIHA TARIQ
Toronto,ON
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Store Manager
Ali Baba's Middle Eastern Cuisine
09.2018 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Managed inventory control, cash control, and store opening and closing procedures.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Achieved promotion to store manager within a year.
Business Development Coordinator
Yorkdale Toyota
04.2022 - 11.2023
- Addressed customer inquiries via phone, email, internet leads and in person interactions, providing information on vehicle models, services, and dealership polices.
- Handled a high volume of incoming calls, resolving customer concerns and issues promptly, finding effective resolution while maintaining a high level of customer satisfaction. Scheduling appointments, and providing accurate information.
Education
High School Diploma -
Emery Collegiate Institute
06.2019
Skills
- Ability to manage multiple concurrent deadlines
- Product Knowledge
- Call Management
- Problem-Solving Abilities
- Excellent organizational skills
- Exceptional attention to detail
References
References Available upon Request
Certification
- HLLQP
- CPR
- Security License
Reference
Hormoz Amirzia
New Car Sales Manager at Yorkdale Toyota
Email: Hormoz@yorkdaletoyota.com
Timeline
Business Development Coordinator
Yorkdale Toyota
04.2022 - 11.2023
Store Manager
Ali Baba's Middle Eastern Cuisine
09.2018 - Current
High School Diploma -
Emery Collegiate Institute
- HLLQP
- CPR
- Security License
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