Summary
Overview
Work History
Education
Skills
References
Certification
Reference
Timeline
Generic

FARIHA TARIQ

Toronto,ON

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Store Manager

Ali Baba's Middle Eastern Cuisine
09.2018 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Achieved promotion to store manager within a year.

Business Development Coordinator

Yorkdale Toyota
04.2022 - 11.2023
  • Addressed customer inquiries via phone, email, internet leads and in person interactions, providing information on vehicle models, services, and dealership polices.
  • Handled a high volume of incoming calls, resolving customer concerns and issues promptly, finding effective resolution while maintaining a high level of customer satisfaction. Scheduling appointments, and providing accurate information.

Education

High School Diploma -

Emery Collegiate Institute
06.2019

Skills

  • Ability to manage multiple concurrent deadlines
  • Product Knowledge
  • Call Management
  • Problem-Solving Abilities
  • Excellent organizational skills
  • Exceptional attention to detail

References

References Available upon Request

Certification

  • HLLQP
  • CPR
  • Security License


Reference

Hormoz Amirzia

New Car Sales Manager at Yorkdale Toyota 

Email: Hormoz@yorkdaletoyota.com

Timeline

Business Development Coordinator

Yorkdale Toyota
04.2022 - 11.2023

Store Manager

Ali Baba's Middle Eastern Cuisine
09.2018 - Current

High School Diploma -

Emery Collegiate Institute
  • HLLQP
  • CPR
  • Security License


FARIHA TARIQ