Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fariha Nazir

Toronto,ON

Summary

Motivated and reliable individual experienced in fast paced environments. Consistently ensuring customer satisfaction while maintaining company image.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Canadian Tire
10.2021 - 09.2023

- Handled customer inquiries and suggestions courteously and professionally.

- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

- Answered constant flow of customer calls with minimal wait times.

- Answered customer telephone calls promptly to avoid on-hold wait times.

- Used judgment wisely to return items

- Oversaw cashiers and collaborated to run everything smoothly

- Authorized overrides, voids, double count of cash, and price matching

Party Host / Cashier /Sales Floor Associate

SkyZone Entertainment
08.2019 - 10.2021

- Host and manage children parties

- Supervise customers on Trampolines
- Keep track of customer's Jump Time
- Keep work area and party rooms clean - Manage Concession stand
- Worked as a cashier
- Sold memberships and merchandise

Cashier

Bamiyan Kabob
01.2019 - 09.2021

- Worked at cash register to take and place orders - Kept dining area tidy
- Quickly packing to-go orders
- Keeping track of customer orders
- Closing Restaurant and Till

Volunteer

Mobarak Pharmacy
08.2018 - 10.2018

- Handle client prescriptions
- Dispense correct medications as per Doctor's Request - Label Inventory
- Stock Over the Counter products

Education

Bachelor of Science - Life Sciences

University of Toronto
Toronto, ON
04.2024

High School Diploma -

Leaside High School
East York, ON
06.2022

Skills

    - Sales Expertise

    - Customer Relations

    - Strong Leadership and Management Skills

    - Multi-tasker

    - Motivated and quick learner

    - Fluent in English, French and Dari

    - Great written and verbal communication skills

    - Highly interested in sports, drama and reading

Languages

English
Native or Bilingual
Farsi
Native or Bilingual
Dari
Native or Bilingual
French
Native or Bilingual
Hindi
Limited Working

Timeline

Customer Service Representative

Canadian Tire
10.2021 - 09.2023

Party Host / Cashier /Sales Floor Associate

SkyZone Entertainment
08.2019 - 10.2021

Cashier

Bamiyan Kabob
01.2019 - 09.2021

Volunteer

Mobarak Pharmacy
08.2018 - 10.2018

Bachelor of Science - Life Sciences

University of Toronto

High School Diploma -

Leaside High School
Fariha Nazir