FARID KAFAFI
North York
Summary
To secure a responsible position as Waiter where my customer service skills and experience working at restaurants will be utilized to contribute to the success of your business
Overview
7
7
years of professional experience
Work History
Baku Life Restaurant / Shisha Lounge
Waiter
09.2023 - 09.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Customer Service / Cashier
Tabriz Store
01.2019 - 09.2022
- Greeted customers entering the establishment in a friendly and professional manner
- Received and processed payments by cash, with ease and accuracy
- Issued receipts, and change due to customers as required
- Assisted customers by providing information about products and resolving their inquiries and/or complaints.
Restaurant Waiter
Movida Plaza
05.2017 - 12.2019
- Exceptionally greeted and served customers in a timely and friendly manner
- Promptly served food and beverages desired by the customers
- Effectively anticipated and fulfilled customers’ needs
- Skillfully listened to the customers’ requests and addressed any possible complaints they may have
- Worked collaboratively with supervisors as well as colleagues.
Education
High School Diploma -
Humber College
Toronto, ON12.2024
College Diploma -
College of Socio-economics of Azerbaijan State University of Economics
Baku, Azerbaijan01.2021
High School Diploma -
Zaur Mammadov High School
Baku, Azerbaijan01.2019
Skills
- Excellent verbal and written communication
- Outstanding interpersonal skills and customer service
- Multilingual; speaking fluent English, Turkish, Russian, and Ukrainian
- Able to work independently, as well as part of a team
- Hardworking, responsible, patient, disciplined, punctual, reliable, with a positive attitude
- Ability serving people of diverse cultural and ethnic backgrounds
Languages
English
Full Professional
Russian
Native or Bilingual
Turkish
Native or Bilingual
Ukrainian
Professional Working
Persian
Elementary
Timeline
Baku Life Restaurant / Shisha Lounge
Waiter
09.2023 - 09.2024
Customer Service / Cashier
Tabriz Store
01.2019 - 09.2022
Restaurant Waiter
Movida Plaza
05.2017 - 12.2019
High School Diploma -
Humber College
College Diploma -
College of Socio-economics of Azerbaijan State University of Economics
High School Diploma -
Zaur Mammadov High School
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