Farid Chassebi
Summary
Dynamic professional with a proven track record in enhancing sales and brand awareness, notably at Adidas. Excelled in client relationship management and sales and marketing planning, driving significant revenue increases. Leveraged problem-solving abilities and effective communication to foster partnerships and develop successful branding campaigns. Passionate about achieving and surpassing goals through innovative strategies and team leadership.
Overview
17
17
years of professional experience
Work History
Inside Sales
The Master Group
05.2022 - Current
- Enhanced company reputation by delivering exceptional customer service during all interactions with clients and prospects.
- Maintained account information accuracy by communicating frequently with salesmen and account executives.
- Strengthened relationships with existing customers by consistently following up on inquiries and addressing concerns.
- Supported outside sales representatives in preparing quotes, processing orders, and scheduling appointments for product demonstrations.
- Increased sales leads by proactively contacting prospective clients and providing product information.
- Streamlined the sales process through effective use of CRM software to track leads, monitor progress, and maintain accurate client records.
- Managed a high volume of inbound calls from potential clients seeking information about company products or services.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Recommended complementary purchases to customers, increasing revenue.
Distribution Center Associate
The Salvation Army
11.2021 - 10.2022
- Maintained a clean and organized workspace by adhering to warehouse safety standards.
- Troubleshot issues with equipment, performing basic maintenance when necessary to minimize downtime.
- Mentored team members, leading to increased productivity and job satisfaction among staff.
- Collaborated with team members to optimize workflows and improve overall productivity in the distribution center.
- Assisted in training new associates, sharing knowledge of best practices for successful operations.
- Managed daily operations, ensuring accuracy and timeliness of all shipments to customers.
- Supervised team of 15 volunteers and oversaw all activities for 25,000 square foot warehouse.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Immigration Consultant
Delsouzi Immigration Services
07.2019 - 02.2020
- Created and managed processes and procedures to coordinate documentation for visa processing on immigrant and non-immigrant applications.
- Collaborated with individuals and families to evaluate applications and determine eligibility for resettlement transitions.
- Maintained detailed records of each case handled diligently ensuring efficient follow-ups when required.
- Resolved client concerns through effective communication and problem-solving skills, fostering trust and confidence in our services.
- Maintained up-to-date knowledge of immigration laws and policies to provide accurate advice to clients.
- Drove continuous improvement in day-to-day process and transformation initiatives that resulted in impactful evolution.
- Created, coordinated, and engaged in marketing campaigns.
Merchandise Manager
Flash Entertainment (FIFA & AFC LOC)
05.2018 - 02.2019
- Monitored and evaluated supplier performance to verify quality of products and delivery times met company standards.
- Set and managed merchandise budgets to maximize profits and control expenses.
- Negotiated pricing with vendors to achieve maximum profitability.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Developed and implemented successful strategies to increase sales and profits.
- Developed and maintained strong relationships with vendors to secure exclusive product offerings and favorable terms.
- Revamped pricing strategy based on comprehensive competitive analysis leading to higher margins without sacrificing sales volume.
- Conducted post-event evaluations to assess the success of sponsorships and identify areas for improvement in future collaborations.
- Organized successful sponsored events by effectively coordinating logistics, promotional materials, and partner involvement.
- Implemented health and safety protocols to maintain compliance with industry standards and regulations.
Sport Marketing and Brand Activation Manager
Adidas
05.2014 - 01.2018
- Collaborated with cross-functional teams for successful product launches and promotions.
- Drove innovation in marketing tactics by staying current with industry trends and best practices, implementing new approaches that resonated with target audiences.
- Managed budgets to maximize ROI and achieve sales goals for multiple brands.
- Managed complex event logistics from planning through execution ensuring smooth operations that generated positive attendee feedback.
- Negotiated partnerships with external vendors, securing optimal rates and services for promotional activities.
- Created and managed budgets to maximize brand reach and engagement.
- Managed social media accounts, engaging with followers and creating loyal brand community.
- Developed creative presentations, trend reports, kitted assets, and product data sheets.
- Evaluated sponsorship opportunities based on company objectives and alignment with brand values, prioritizing high-impact partnerships.
- Developed tailored sponsorship packages to meet the unique needs and objectives of potential partners.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Provided ongoing training and mentorship for sponsors and partners, fostering professional development and career growth.
- Increased sales revenue by developing and implementing effective sales strategies.
Brand Manager
Sportland Group (Converse Footwear Distributor)
04.2007 - 04.2014
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Developed and executed branding campaigns to educate target audiences on product features, benefits and values.
- Managed budgets, ensuring efficient allocation of resources for maximum return on investment in marketing initiatives.
- Organized and delivered training sessions for new product content and technological advancements.
Skills
Sales Planning
Client Relationship Management
Sales Reporting
Staff Management
Business Planning
Brand Awareness
Problem-solving abilities
Multitasking
Excellent Communication
Budgeting and Allocation
Partnership Development
Brand Activation
Languages
English
Full Professional
Arabic
Native or Bilingual
Persian
Native or Bilingual
Hindi
Professional Working
Additional Information
- Successfully managed and facilitated the 2016 Dubai Marathon, coordinating logistics and support for 30,000 participants.
- Engaged with and supported football/soccer clubs and national teams through targeted activation strategies.
- Led the development and expansion of stores and branches, enhancing operational efficiency and customer experience.
Software
SAP
Oracle
Microsoft Office
Timeline
Inside Sales
The Master Group
05.2022 - Current
Distribution Center Associate
The Salvation Army
11.2021 - 10.2022
Immigration Consultant
Delsouzi Immigration Services
07.2019 - 02.2020
Merchandise Manager
Flash Entertainment (FIFA & AFC LOC)
05.2018 - 02.2019
Sport Marketing and Brand Activation Manager
Adidas
05.2014 - 01.2018
Brand Manager
Sportland Group (Converse Footwear Distributor)
04.2007 - 04.2014