IT Consultant | System & Network Administrator
Compuran Computer Services | ITD Canada College
Vancouver, BC
04.2021 - Current
- Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
- Created service level agreement for IT operational functions and help desk operations.
- Inspected equipment, assessed functionality, and optimized controls.
- Recommended and installed upgrades and helped businesses to plan for technology to match growth.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Managed computer operation scheduling, backup, storage and retrieval functions.
- Worked with users to determine areas of technology in need of improved usability.
- Provisioned new software and hardware for use, following established security policies.