Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Fariba Ziaei

Aurora,ON

Summary

Driven MDRD Technician & Manager with a proven track record at Mehregan Hospital, I excel in enhancing customer satisfaction and reducing operational costs through strategic planning and process improvement. Skilled in complex problem-solving and team leadership, I effectively cross-trained employees and developed comprehensive maintenance documentation, significantly boosting team performance and operational efficiency.

Overview

34
34
years of professional experience
1
1
Certification

Work History

MDRD TECHNCIAN & Manager

Mehregan Hospital
08.2010 - 08.2022
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Our team did more then 70 operation with best result every day, and for annual investigation we pass more than 90% every year.

MDRD Techncian

Mehr Hospital
08.1988 - 01.2001
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Performed complex mechanical alignments and equipment calibration to meet quality standards.
  • Provided expert advice on equipment selection, leading to an overall improvement in operational efficiency.
  • Developed comprehensive documentation for equipment maintenance procedures, increasing efficiency among technicians.
  • Checked, repaired and repacked survival equipment to meet specifications.
  • Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
  • Sewed fringe, tassels and ruffles onto drapes and curtains and buttons and trimming onto garments.
  • Completed preventive maintenance on machines to enhance production and maintain quality.
  • Managed maintenance activities, supervised staff, and inspected equipment.

Education

Certification - MDRD

Seneca
Toronto, ON
01.2024 - 05.2024

MBA -

Tehran Paiam Noor
Karaj Iran
06.2010

Associate of Science - Operation Room Technician

Iran University
Tehran Iran
01.1986

Skills

  • Team Leadership
  • Time Management
  • Excellent Communication
  • Organizational Skills
  • Team Development
  • Complex Problem-Solving
  • Operations Management
  • Project Management
  • Customer Relationship Management (CRM)
  • Computer Skills

Languages

English
Limited Working
Persian
Native or Bilingual

Certification

CPR & First Aid

Wound

Theoretical basic product training -Tehran, Richard Wolf Company

Timeline

Certification - MDRD

Seneca
01.2024 - 05.2024

MDRD TECHNCIAN & Manager

Mehregan Hospital
08.2010 - 08.2022

MDRD Techncian

Mehr Hospital
08.1988 - 01.2001

MBA -

Tehran Paiam Noor

Associate of Science - Operation Room Technician

Iran University

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Fariba Ziaei