Summary
Overview
Work History
Education
Skills
Languages
Reading
Timeline
Generic

FARHIYA OSMAN

Fort McMurray,AB

Summary

Energetic Housekeeping Room Attendant with three years of hands-on experience cleaning and maintaining guest rooms. Detail-oriented individual possessing strong work ethic and excellent organizational skills. Proficient in housekeeping and cleaning equipment operations. Committed to finishing tasks on time while exceeding expectations.

Overview

3
3
years of professional experience

Work History

Housekeeping Room Attendant

SAMALE HOTEL
03.2023 - 06.2024
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
  • Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.

JANITOR

Acden Bee-Clean
03.2021 - 03.2023
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Kept building spaces premises clean inside and outside.
  • Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
  • Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
  • Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.

Education

High School Diploma -

IUIU
KAMPALA, UGANDA
08.2019

Skills

  • Cleaning bathrooms
  • Mopping floors
  • Waste disposal
  • Chemical Handling
  • Maintenance Coordination
  • Furniture polishing
  • Dusting surfaces
  • Carpet cleaning
  • Guest Relations
  • Vacuuming and sweeping
  • Dusting furniture
  • Customer service-focused

Languages

English
Full Professional

Reading

I love reading about poetry, literature and fiction

Timeline

Housekeeping Room Attendant

SAMALE HOTEL
03.2023 - 06.2024

JANITOR

Acden Bee-Clean
03.2021 - 03.2023

High School Diploma -

IUIU

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FARHIYA OSMAN