Summary

Overview

Work History

Education

Skills

Timeline

FARHIN TARANNUM

Vaughan,ON

Summary

To secure a challenging position where I can effectively contribute my skills and knowledge to the organization's growth and career.

Overview

2024

years of professional experience

Work History

Team Associate

Kajun Chicken & Seafood

Toronto, ON

08.2023 - Current

Trained new team members by relaying information on company procedures and safety requirements.
Maintained productive, efficient approach to all tasks.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Assisted with inventory counts and stocking of merchandise.
Assisted customers in selecting merchandise best suited to needs.
Completed daily inspection of machines and equipment.

Team Member

Dairy Queen

Keswick, ON

05.2023 - 08.2023

Kept work areas clean, organized, and safe to promote efficiency and team safety.
Contributed to team success by completing jobs quickly and accurately.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Administrative Assistant

Essential Employment Professionals

Toronto, ON

04.2023 - 05.2023

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.

Associate Analyst

Acelerar Technologies Pvt Ltd

Delhi, India

01.2020 - 09.2020

Evaluated methods and made appropriate changes to increase productivity and decrease turnaround time to accomplish desired output.
Identified and resolved problems through root cause analysis and research.
Optimized core processes to improve business performance and operational agility.
Queried databases for information needed for report processing.
Designed, built and analyzed data and data infrastructure to support business initiatives.
Identified operational efficiency opportunities to support long-term growth plans.

Customer Support Executive

Indigo Airlines

Pune, India

06.2018 - 09.2019

Provided excellent customer service by efficiently resolving issues and responding to inquiries.
Listened to customers' questions and concerns to provide answers or responses.
Managed customer service effectiveness by monitoring performance and assessing metrics.
Provided customers with updates and periodic statements on service developments and changes in trends.

Customer Support

Great Fashion

Bangalore, India

1 1 - 1 1

Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Handled customer inquiries and suggestions courteously and professionally.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.

Education

Business Analysis & Process Management - Financial Technology

Sheridan College

Mississauga, ON

12.2023

MBA - Finance & Marketing

Chandigarh University

Chandigarh, India

12.2022

BCA - Computer Applications

Symbiosis Institute Of Computer Studies & Research