Summary
Overview
Work History
Education
Skills
Timeline
Generic
FARHIN TARANNUM

FARHIN TARANNUM

Vaughan,ON

Summary

To secure a challenging position where I can effectively contribute my skills and knowledge to the organization's growth and career.

Overview

2024
2024
years of professional experience

Work History

Team Associate

Kajun Chicken & Seafood
08.2023 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Maintained productive, efficient approach to all tasks.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Assisted with inventory counts and stocking of merchandise.
  • Assisted customers in selecting merchandise best suited to needs.
  • Completed daily inspection of machines and equipment.

Team Member

Dairy Queen
05.2023 - 08.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Administrative Assistant

Essential Employment Professionals
04.2023 - 05.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.

Associate Analyst

Acelerar Technologies Pvt Ltd
01.2020 - 09.2020
  • Evaluated methods and made appropriate changes to increase productivity and decrease turnaround time to accomplish desired output.
  • Identified and resolved problems through root cause analysis and research.
  • Optimized core processes to improve business performance and operational agility.
  • Queried databases for information needed for report processing.
  • Designed, built and analyzed data and data infrastructure to support business initiatives.
  • Identified operational efficiency opportunities to support long-term growth plans.

Customer Support Executive

Indigo Airlines
06.2018 - 09.2019
  • Provided excellent customer service by efficiently resolving issues and responding to inquiries.
  • Listened to customers' questions and concerns to provide answers or responses.
  • Managed customer service effectiveness by monitoring performance and assessing metrics.
  • Provided customers with updates and periodic statements on service developments and changes in trends.

Customer Support

Great Fashion
1 1 - 1 1
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

Business Analysis & Process Management - Financial Technology

Sheridan College
Mississauga, ON
12.2023

MBA - Finance & Marketing

Chandigarh University
Chandigarh, India
12.2022

BCA - Computer Applications

Symbiosis Institute Of Computer Studies & Research
Pune, India
12.2017

12th - Commerce

Guru Nanak Hr. Sec. School
Ranchi, India
04.2014

10th - Science

Bishop's School, I.C.S.E
Ranchi, India
04.2012

Skills

TECHNICAL SKILLS

  • Basic programming in C, Java, Python Web Technologies: HTML, CSS, JavaScript,PHP
  • Proficient with Microsoft Office (Word, Excel, and PowerPoint) Argo UML
  • Content Management: Drupal, Apache (Xampp, Wamp)
  • Software used: Android studio, Open Stack(Networking) , NetBeans ,TORA
  • Balsamiq mockups
  • Microsoft Office 365: Spreadsheet, Word, SharePoint, Outlook

INTERPERSONAL SKILLS

  • Positive attitude
  • Good Communication Skills
  • Flexible and dedicated towards work
  • Good Logical Skills
  • Quick Learner
  • Team Management

Timeline

Team Associate

Kajun Chicken & Seafood
08.2023 - Current

Team Member

Dairy Queen
05.2023 - 08.2023

Administrative Assistant

Essential Employment Professionals
04.2023 - 05.2023

Associate Analyst

Acelerar Technologies Pvt Ltd
01.2020 - 09.2020

Customer Support Executive

Indigo Airlines
06.2018 - 09.2019

Business Analysis & Process Management - Financial Technology

Sheridan College

MBA - Finance & Marketing

Chandigarh University

BCA - Computer Applications

Symbiosis Institute Of Computer Studies & Research

12th - Commerce

Guru Nanak Hr. Sec. School

10th - Science

Bishop's School, I.C.S.E

Customer Support

Great Fashion
1 1 - 1 1

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FARHIN TARANNUM