Farheen Farhad
Human Resource Professional
Calgary,Alberta
Summary
Experienced recruitment professional with a proven track record in conducting thoughtful, structured first interviews and evaluating candidates across functional areas including operations, technology, and administrative roles. Adept at identifying top talent early through pattern recognition and behavioral interviewing. Skilled in presenting qualified candidate slates to founders and senior leaders with clear, data-backed rationale and interview documentation. Known for establishing scalable hiring practices and continuously refining recruitment frameworks in collaboration with leadership teams.
Overview
21
21
years of professional experience
2007
2007
years of post-secondary education
Work History
Recruitment Manager
ConvergentIS
10.2022 - Current
- Conduct structured interviews and video screenings across SAP and support roles.
- Collaborate directly with the COO and executive leadership to refine hiring criteria.
- Provide weekly candidate reports with rationale, feedback notes, and interview recordings.
- Develop early-stage pattern recognition systems to identify high performers.
- Build and manage a pipeline of cross-functional talent to support strategic initiatives.
- Recruited for various SAP positions, focusing on candidates with expertise in SAP HCM, FICO, MM, and other key SAP modules.
- Developed and maintained relationships with SAP professionals and external SAP staffing agencies.
- Partnered with HR and hiring managers to create detailed candidate profiles and recruitment strategies.
- Conducted behavioral and technical interviews, assessing candidates’ SAP knowledge and work experience.
- Successfully placed candidates for SAP projects, including full-cycle SAP implementations and system upgrades.
- Created a robust pipeline of qualified candidates to meet the company’s ongoing staffing needs.
- Contributed to workforce planning by identifying talent gaps in SAP-related roles and recommending staffing solutions.
- Managed the end-to-end recruitment process for positions, including SAP Consultants, Developers, Architects, and Project Managers.
- Collaborated with hiring managers to define job requirements, create job descriptions, and develop recruitment strategies for SAP roles.
- Sourced candidates through multiple channels, including LinkedIn and SAP-specific job boards.
- Conducted phone interviews and technical assessments to evaluate candidate fit for SAP roles and align with business needs.
- Provided candidates with detailed information on job requirements, company culture, and expectations.
- Scheduled interviews and provided feedback to candidates and hiring managers throughout the process.
- Utilized Applicant Tracking Systems (ATS) to manage job postings, applications, and candidate communications.
- Negotiated offers and closed candidates while maintaining a positive candidate experience.
Talent Acquisition & Project Associate
Alberta University of the Arts
06.2022 - 10.2022
- Conducted SME interviews, recorded findings, and presented hiring decisions to Deans and senior staff.
- Coordinated interview documentation, enrollment tracking, and invoice processing.
- Managed project-specific communication timelines and action tracking.
Sr. Recruiter
FedEx Ground
07.2021 - 12.2021
- Led recruitment efforts for logistics and operational roles.
- Conducted pre-screens, interviews, and reference checks.
- Delivered candidate insights to hiring managers and negotiated offers.
- Conducted onboarding and facilitated new hire orientation.
Talent Acquisition Partner
Arzaan Consulting Inc
08.2018 - 03.2020
- Full-cycle recruitment: job posting, screening, interviews, onboarding.
- Managed HR documentation and employee communications.
- Administered performance management support and training coordination.
HR Consultant
Mark Consultancy
11.2016 - 03.2018
- Supported end-to-end hiring, onboarding, and diversity initiatives.
- Built effective internal relationships with hiring managers.
- Conducted interviews and maintained hiring documentation.
Associate Manager – HR
Edutech Arabia Pvt. Ltd.
03.2011 - 12.2013
- Managed recruitment, onboarding, and organizational HR initiatives.
- Reported hiring metrics and trends to leadership.
Senior HR Specialist
24/7 Customer Pvt. Ltd.
01.2008 - 05.2010
- Provided employee relations support and conducted new hire inductions.
- Reduced attrition through proactive HR interventions.
Executive HR
E4E-iSeva Pvt. Ltd.
05.2004 - 01.2008
- Conducted over 100 employee inductions.
- Managed exit interviews and supported attrition analysis.
Education
MBA (HR) - HR
Christ University
B.Sc. - Biotechnology
East West College
Skills
Candidate evaluation
Video screening
Behavioral interviewing
Hiring strategy
Leadership collaboration
Executive-level reporting
Talent analytics
Pattern recognition
ATS
HRIS
Social media recruiting
Recruitment planning
Candidate sourcing
Job posting optimization
Recruitment strategies
Talent acquisition
Talent acquisition plans
Data-driven decision making
Applicant tracking systems proficient
Performance metrics analysis
Contract negotiation skills
Orientation preparation
Cross-functional coordination
Teamwork and collaboration
Employee relations oversight
Applicant tracking management
Multitasking Abilities
Employee relations
Employee engagement strategies
Performance management systems
Payroll coordination
Certifications And Volunteering
- Certified Recruitment Expert
- Associate CPHR
- Campus Recruiter – Christ University
- Volunteer – Centre for Newcomers Calgary
- Coach – CIWA (Calgary Immigrant Women’s Association)
Timeline
Recruitment Manager
ConvergentIS
10.2022 - Current
Talent Acquisition & Project Associate
Alberta University of the Arts
06.2022 - 10.2022
Sr. Recruiter
FedEx Ground
07.2021 - 12.2021
Talent Acquisition Partner
Arzaan Consulting Inc
08.2018 - 03.2020
HR Consultant
Mark Consultancy
11.2016 - 03.2018
Associate Manager – HR
Edutech Arabia Pvt. Ltd.
03.2011 - 12.2013
Senior HR Specialist
24/7 Customer Pvt. Ltd.
01.2008 - 05.2010
Executive HR
E4E-iSeva Pvt. Ltd.
05.2004 - 01.2008
B.Sc. - Biotechnology
East West College
MBA (HR) - HR
Christ University