Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
Generic

SULTAN SEJAD ALKOZAI

TORONTO,Ontario

Summary

Hard-working professional with experience in consultative sales, customer loyalty, and contract negotiation & management. Frequently praised as proactive by peers, can be relied upon to help the company achieve its goals. Results-oriented professional with 8+ years of work experience and proven knowledge of campaign management, client relationship management, and competitive analysis. Dedicated professional with proven performance in management, leadership, and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to the organization.

Overview

10
10
years of professional experience

Work History

Marketing and Business Development Manager

Your Talent Consultancy
07.2023 - 11.2023
  • Develop and implement lead generation strategy, innovative commercial frameworks, and processes to drive efficiencies and improve business development outcomes.
  • Represent company at industry events and conferences to build brand awareness and cultivate new partnership opportunities
  • Researched and observed emerging markets and market shifts to take advantage of potential leads and new markets.
  • Identify and locate new clients through a variety of methods, including telephone, social media, and networking events.
  • Develop negotiating strategies and positions by studying integration of new ventures with company strategies and operations. Controlled resources and utilized assets to achieve qualitative and quantitative targets.
  • Pipeline Goals including growth revenue in pipeline, growth against target, and business close ratio and meeting all specified revenue and pipeline goals
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Collaborated with upper management to improve customer service processes and support structures company-wide.
  • Managed over 30 client calls per day, sending emails to 60 positive leads to their decision-makers.
  • Research around 10-20 companies and find out their needs and contact to them offer them company's services.

Business Development Manager (Franchise Manager)

Studenttimes staffing solutions
07.2022 - 07.2023
  • Generated 15-25 leads per day, contacting them and educating them about company's franchise opportunities.
  • Generated 8 positive franchisee leads to company.
  • Provided ongoing coaching and motivation to franchisees and management by remaining in contact through use of video conferencing and other available technology.
  • Manage both our existing sales pipeline and development of new business opportunities.
  • Utilized required documentation procedures and methods to document calls, emails, tasks, documents, and notes.
  • Participating and organizing business exhibitions and events.
  • Built relationships with customers and community to establish long-term business growth.
  • Experience with CRM software (Salesforce, Apollo).
  • Experienced in sales, marketing, and customer service for technical product - leadership.
  • Generate new leads, identify and contact decision-makers, screen potential business opportunities, select deals in line with strategies, and facilitate pitch logistics.
  • Maintain and manage company's website and update it with industrial news.
  • Sending customized emails plus mail blasts to target clients.
  • Managing company's social media platforms (LinkedIn, Twitter, Google Ad, and Facebook).
  • Experienced in generating leads for franchisors and selling franchises.
  • Manage proposal response process, including detailed RFP requirements, content creation, and inputs from various sources.
  • Maintain and share professional knowledge through education, networking, events, and presentations
  • Creating marketing strategies for long and short-term marketing campaigns
  • Running Brand awareness campaigns on all social media platforms.
  • Managed accounts to retain existing relationships and grow share of business.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Generated new business with marketing initiatives and strategic plans

Corporate Trainer

Universal Investing Consulting
05.2022 - 07.2022
  • Developed training procedures and program curriculum to support corporate objectives
  • Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
  • Evaluated instruction methods to monitor program costs and maximize results
  • Attended meetings and seminars to obtain information for use in training programs and to inform management of training program status
  • Developed alternative training methods if expected improvements are not seen
  • Promoted benefits of store credit cards or customer loyalty programs to encourage repeat business
  • Monitored and adjusted pricing based on market trends and customer feedback to meet expectations and increase sales.
  • Improved organizational efficiency and control costs by educating 6 employees on resource and time management

Settlement Coordinator (US-NED Evacuation Project)

NDI, National Democratic Institute (Non-Profit NGO
09.2021 - 04.2022
  • Reporting to Settlement Manager in Skopje and NDI main office in Washington DC.
  • Ensuring safety and accommodation of NDI and NED evacuees at Skopje-North Macedonia
  • Coordinating daily plans with community members.
  • Immediate response to emergency cases.
  • Initiating proper planning and designing activities for well-being and smooth transitional period.
  • Coordination with MYLA (Macedonian Young Lawyer Association) to process paperwork of clients and orientations on preparation of required legal documents for evacuating to Canada.
  • Reporting to NDI main office on daily activities and updates of community via weekly virtual meetings.
  • Handled account payments and provided information regarding outstanding balances.
  • Created improved filing system to maintain secure client data.
  • Verified accuracy of accounts payable payments, resulting in 85% reduction in payment errors and check reissues

Senior Business Development Manager

FIG Catering Management
11.2019 - 12.2021
  • Direct supervisory work experience in larger-scale food production
    facility
  • Achieved annual revenue goals for accounts leading to total goal attainment
  • Industry experience as Purchasing Manager in larger-scale food production facility
  • Organized Embassies Event and Delegations Events and Parties
  • Closed opportunities with senior-level executives and decisions makers
  • Constructed retention and growth strategies and delivered on strategies to build strong business pipeline
  • Collaborated with internal resources and external networks to prioritize and penetrate key accounts
  • Developed new business and long-term account opportunities through prospecting and cold calling
  • Built business relationships with current and potential clients via face-to-face meetings or video conferencing to deliver opportunities
  • Coordinated and implemented marketing plans resulting in new business opportunities
  • Researched and generated leads at networking events
  • Evidenced activity in CRM to generate accurate forecast and sales activity reports for executive leadership
  • Conferred with department heads to plan advertising services and secure information on equipment and customer specifications
  • Reviewed operational records and reports to project sales and determine profitability
  • Prepared budgets and approved budget expenditures
  • Planned and directed staffing, training and performance evaluations to develop and control sales and service programs
  • Developed sales team through motivation, counseling and product knowledge education
  • Resolved customer complaints regarding sales and service
  • Managed sales team to consistently achieve growth and hit sales targets
  • Directed market research collection, providing short- and long-term forecasts and reports
  • Planned and implemented digital media campaigns, supporting lead generation and brand reputation initiatives
  • Negotiated contracts with vendors and distributors to manage product distribution, establishing distribution networks and developing distribution strategies
  • Coordinated or participated in promotional activities or trade shows to market products or services
  • Directed hiring, training and performance evaluations of marketing staff
  • Evaluated marketing strategies based on knowledge of establishment objectives, market characteristics, and cost factors
  • Developed business cases for environmental marketing strategies
  • Implemented social media strategies to integrate with overall marketing tactics
  • Led team of 4 developers in analysis and rebuilding of software from conception through implementation.
  • Supervised team duties related to decision support and business intelligence for business users.
  • Conducted orientation sessions and organized on-the-job training for new hires.

Marketing and Business Development Manager

Sihao Medical Investment
04.2014 - 01.2019
  • Provided one-on-one coaching and mentoring to marketing personnel
  • Monitored and analyzed marketing programs, optimizing campaigns to improve ROI
  • Studied economic indicators and tracked changes in supply and demand, contributing to marketing strategy
  • Identified and assembled marketing information, maintaining research database
  • Shared marketing information and strategy with sales team
  • Collaborated with team members to develop and execute marketing strategies based on organizational goals and priorities
  • Measured and monitored performance of marketing campaigns and deliverables, adjusting to deliver stated objectives and outcomes
  • Created and implemented marketing strategies and plans using digital and traditional consumer marketing channels
  • Attended and participated in industry events, shaping marketing and communication initiatives
  • Developed and implemented strategic plans to include budget considerations, site goals, and forecasts for appropriate activities.
  • Launched successful digital marketing campaigns that achieved goals for increased website traffic.
  • Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
  • Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
  • Improved website visibility through development and implementation of SEO strategies.
  • Developed creative presentations, trend reports, kitted assets, and product data sheets.
  • Wrote and distributed press releases to increase brand visibility.

Education

Master of Science - International Economics And Finance

University Of International Business And Economics
Beijing, China
07.2019

Bachelor of Science - International Economy And Trade

North China Electric Power University
Beijing, China
07.2015

Skills

  • Ability to think critically, problem-solve, and make effective decisions
  • Strong ability to train new employees and transfer knowledge in patient and consistent manner
  • Microsoft Office
  • Ability to improvise within tight shipping deadlines Campaign Performance Tracking
  • Contract Negotiation
  • Service, Quality & Cost Oriented
  • Ability to consistently meet targets and deadlines
  • Salesforce CRM Software, Data Analytics, Seasonal Campaign Development, Lead Generation Campaigns
  • Marketing and Advertising, Digital Marketing, Search Engine Optimization
  • Customer Relationship Management (CRM), SEO Optimization
  • B2C and B2B Marketing
  • Financial Documentation, Cost Accounting, Cost Reporting Customer Service, Inquiry Handling, Administrative Support
  • Correspondence Preparation
  • Google Suite, Adobe Creative Suite, Apollo, Salesforce
  • Communication, creativity, management and leadership

Languages

Persian
Native or Bilingual
English
Native or Bilingual
Chinese (Mandarin)
Full Professional

Timeline

Marketing and Business Development Manager

Your Talent Consultancy
07.2023 - 11.2023

Business Development Manager (Franchise Manager)

Studenttimes staffing solutions
07.2022 - 07.2023

Corporate Trainer

Universal Investing Consulting
05.2022 - 07.2022

Settlement Coordinator (US-NED Evacuation Project)

NDI, National Democratic Institute (Non-Profit NGO
09.2021 - 04.2022

Senior Business Development Manager

FIG Catering Management
11.2019 - 12.2021

Marketing and Business Development Manager

Sihao Medical Investment
04.2014 - 01.2019

Master of Science - International Economics And Finance

University Of International Business And Economics

Bachelor of Science - International Economy And Trade

North China Electric Power University

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SULTAN SEJAD ALKOZAI