SULTAN SEJAD ALKOZAI
TORONTO,Ontario
Summary
Hard-working professional with experience in consultative sales, customer loyalty, and contract negotiation & management. Frequently praised as proactive by peers, can be relied upon to help the company achieve its goals. Results-oriented professional with 8+ years of work experience and proven knowledge of campaign management, client relationship management, and competitive analysis. Dedicated professional with proven performance in management, leadership, and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to the organization.
Overview
10
10
years of professional experience
Work History
Marketing and Business Development Manager
Your Talent Consultancy
Toronto, ON
07.2023 - 11.2023
- Develop and implement lead generation strategy, innovative commercial frameworks, and processes to drive efficiencies and improve business development outcomes.
- Represent company at industry events and conferences to build brand awareness and cultivate new partnership opportunities
- Researched and observed emerging markets and market shifts to take advantage of potential leads and new markets.
- Identify and locate new clients through a variety of methods, including telephone, social media, and networking events.
- Develop negotiating strategies and positions by studying integration of new ventures with company strategies and operations. Controlled resources and utilized assets to achieve qualitative and quantitative targets.
- Pipeline Goals including growth revenue in pipeline, growth against target, and business close ratio and meeting all specified revenue and pipeline goals
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Collaborated with upper management to improve customer service processes and support structures company-wide.
- Managed over 30 client calls per day, sending emails to 60 positive leads to their decision-makers.
- Research around 10-20 companies and find out their needs and contact to them offer them company's services.
Business Development Manager (Franchise Manager)
Studenttimes staffing solutions
Mississauga, ON
07.2022 - 07.2023
- Generated 15-25 leads per day, contacting them and educating them about company's franchise opportunities.
- Generated 8 positive franchisee leads to company.
- Provided ongoing coaching and motivation to franchisees and management by remaining in contact through use of video conferencing and other available technology.
- Manage both our existing sales pipeline and development of new business opportunities.
- Utilized required documentation procedures and methods to document calls, emails, tasks, documents, and notes.
- Participating and organizing business exhibitions and events.
- Built relationships with customers and community to establish long-term business growth.
- Experience with CRM software (Salesforce, Apollo).
- Experienced in sales, marketing, and customer service for technical product - leadership.
- Generate new leads, identify and contact decision-makers, screen potential business opportunities, select deals in line with strategies, and facilitate pitch logistics.
- Maintain and manage company's website and update it with industrial news.
- Sending customized emails plus mail blasts to target clients.
- Managing company's social media platforms (LinkedIn, Twitter, Google Ad, and Facebook).
- Experienced in generating leads for franchisors and selling franchises.
- Manage proposal response process, including detailed RFP requirements, content creation, and inputs from various sources.
- Maintain and share professional knowledge through education, networking, events, and presentations
- Creating marketing strategies for long and short-term marketing campaigns
- Running Brand awareness campaigns on all social media platforms.
- Managed accounts to retain existing relationships and grow share of business.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Prepared sales presentations for clients showing success and credibility of products.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Generated new business with marketing initiatives and strategic plans
Corporate Trainer
Universal Investing Consulting
Toronto, ON
05.2022 - 07.2022
- Developed training procedures and program curriculum to support corporate objectives
- Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
- Evaluated instruction methods to monitor program costs and maximize results
- Attended meetings and seminars to obtain information for use in training programs and to inform management of training program status
- Developed alternative training methods if expected improvements are not seen
- Promoted benefits of store credit cards or customer loyalty programs to encourage repeat business
- Monitored and adjusted pricing based on market trends and customer feedback to meet expectations and increase sales.
- Improved organizational efficiency and control costs by educating 6 employees on resource and time management
Settlement Coordinator (US-NED Evacuation Project)
NDI, National Democratic Institute (Non-Profit NGO
Skopje-North Macedonia
09.2021 - 04.2022
- Reporting to Settlement Manager in Skopje and NDI main office in Washington DC.
- Ensuring safety and accommodation of NDI and NED evacuees at Skopje-North Macedonia
- Coordinating daily plans with community members.
- Immediate response to emergency cases.
- Initiating proper planning and designing activities for well-being and smooth transitional period.
- Coordination with MYLA (Macedonian Young Lawyer Association) to process paperwork of clients and orientations on preparation of required legal documents for evacuating to Canada.
- Reporting to NDI main office on daily activities and updates of community via weekly virtual meetings.
- Handled account payments and provided information regarding outstanding balances.
- Created improved filing system to maintain secure client data.
- Verified accuracy of accounts payable payments, resulting in 85% reduction in payment errors and check reissues
Senior Business Development Manager
FIG Catering Management
Beijing, China
11.2019 - 12.2021
- Direct supervisory work experience in larger-scale food production
facility - Achieved annual revenue goals for accounts leading to total goal attainment
- Industry experience as Purchasing Manager in larger-scale food production facility
- Organized Embassies Event and Delegations Events and Parties
- Closed opportunities with senior-level executives and decisions makers
- Constructed retention and growth strategies and delivered on strategies to build strong business pipeline
- Collaborated with internal resources and external networks to prioritize and penetrate key accounts
- Developed new business and long-term account opportunities through prospecting and cold calling
- Built business relationships with current and potential clients via face-to-face meetings or video conferencing to deliver opportunities
- Coordinated and implemented marketing plans resulting in new business opportunities
- Researched and generated leads at networking events
- Evidenced activity in CRM to generate accurate forecast and sales activity reports for executive leadership
- Conferred with department heads to plan advertising services and secure information on equipment and customer specifications
- Reviewed operational records and reports to project sales and determine profitability
- Prepared budgets and approved budget expenditures
- Planned and directed staffing, training and performance evaluations to develop and control sales and service programs
- Developed sales team through motivation, counseling and product knowledge education
- Resolved customer complaints regarding sales and service
- Managed sales team to consistently achieve growth and hit sales targets
- Directed market research collection, providing short- and long-term forecasts and reports
- Planned and implemented digital media campaigns, supporting lead generation and brand reputation initiatives
- Negotiated contracts with vendors and distributors to manage product distribution, establishing distribution networks and developing distribution strategies
- Coordinated or participated in promotional activities or trade shows to market products or services
- Directed hiring, training and performance evaluations of marketing staff
- Evaluated marketing strategies based on knowledge of establishment objectives, market characteristics, and cost factors
- Developed business cases for environmental marketing strategies
- Implemented social media strategies to integrate with overall marketing tactics
- Led team of 4 developers in analysis and rebuilding of software from conception through implementation.
- Supervised team duties related to decision support and business intelligence for business users.
- Conducted orientation sessions and organized on-the-job training for new hires.
Marketing and Business Development Manager
Sihao Medical Investment
Beijing, China
04.2014 - 01.2019
- Provided one-on-one coaching and mentoring to marketing personnel
- Monitored and analyzed marketing programs, optimizing campaigns to improve ROI
- Studied economic indicators and tracked changes in supply and demand, contributing to marketing strategy
- Identified and assembled marketing information, maintaining research database
- Shared marketing information and strategy with sales team
- Collaborated with team members to develop and execute marketing strategies based on organizational goals and priorities
- Measured and monitored performance of marketing campaigns and deliverables, adjusting to deliver stated objectives and outcomes
- Created and implemented marketing strategies and plans using digital and traditional consumer marketing channels
- Attended and participated in industry events, shaping marketing and communication initiatives
- Developed and implemented strategic plans to include budget considerations, site goals, and forecasts for appropriate activities.
- Launched successful digital marketing campaigns that achieved goals for increased website traffic.
- Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
- Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
- Improved website visibility through development and implementation of SEO strategies.
- Developed creative presentations, trend reports, kitted assets, and product data sheets.
- Wrote and distributed press releases to increase brand visibility.
Education
Master of Science - International Economics And Finance
University Of International Business And Economics
Beijing, China07.2019
Bachelor of Science - International Economy And Trade
North China Electric Power University
Beijing, China07.2015
Skills
- Ability to think critically, problem-solve, and make effective decisions
- Strong ability to train new employees and transfer knowledge in patient and consistent manner
- Microsoft Office
- Ability to improvise within tight shipping deadlines Campaign Performance Tracking
- Contract Negotiation
- Service, Quality & Cost Oriented
- Ability to consistently meet targets and deadlines
- Salesforce CRM Software, Data Analytics, Seasonal Campaign Development, Lead Generation Campaigns
- Marketing and Advertising, Digital Marketing, Search Engine Optimization
- Customer Relationship Management (CRM), SEO Optimization
- B2C and B2B Marketing
- Financial Documentation, Cost Accounting, Cost Reporting Customer Service, Inquiry Handling, Administrative Support
- Correspondence Preparation
- Google Suite, Adobe Creative Suite, Apollo, Salesforce
- Communication, creativity, management and leadership
Languages
Persian
Native or Bilingual
English
Native or Bilingual
Chinese (Mandarin)
Full Professional
Timeline
Marketing and Business Development Manager
Your Talent Consultancy
07.2023 - 11.2023
Business Development Manager (Franchise Manager)
Studenttimes staffing solutions
07.2022 - 07.2023
Corporate Trainer
Universal Investing Consulting
05.2022 - 07.2022
Settlement Coordinator (US-NED Evacuation Project)
NDI, National Democratic Institute (Non-Profit NGO
09.2021 - 04.2022
Senior Business Development Manager
FIG Catering Management
11.2019 - 12.2021
Marketing and Business Development Manager
Sihao Medical Investment
04.2014 - 01.2019
Master of Science - International Economics And Finance
University Of International Business And Economics
Bachelor of Science - International Economy And Trade
North China Electric Power University