Collaborative and self-directed with outstanding judgment and time management skills. Calculating Applications Analyst with keen problem-solving skills evidenced by the implementation of innovative technologies across multiple platforms to enhance business functionality. A focused and detail-oriented professional with expertise in TESTCAFE, POSTMAN, GITHUB, JENKINS, POWERSHELL and KANBAN. Offering these skills and 10 years of experience.
Overview
14
14
years of professional experience
1
1
Certification
Work History
IT Application Analyst
S&P Global - LTIM
Calgary
08.2023 - 03.2024
Streamlined acquisition of reporting requirements and specifications to disseminate across multiple business lines and IT support teams.
Defined system goals and devised flow charts and diagrams describing logical operational steps.
Coordinated and linked computer systems within organization to increase compatibility to share information.
Maintained quality-focused performance benchmarks and schedules when directing project teams.
Used computer in analysis and solution of business problems.
Assisted staff and users with computer malfunctions and program problems.
Tested, maintained and monitored computer programs and systems.
Developed and managed project plans while providing status updates to management.
Troubleshot program and system malfunctions to restore normal functioning.
Trained staff and users to work with computer systems and programs.
Mapped industry standard design patterns to existing code base to derive component architecture model of TESTCAFE, POSTMAN, GITHUB, JENKINS, POWERSHELL and KANBAN system.
IT Support Lead and Administration
HCL Technologies Inc Client: Suncor Energy
07.2022 - 05.2023
Responsible for the IT consultancy as required and support data transfer, import-export, reports, user queries
Worked with the management for the determination and identify the problem
Responsible for the maintenance of the secure data transfer process such as FTP etc
Track and check all the issues daily and developments concerning any problem were recorded
Maintenance and upgradations of technical documents is done regularly
Responsible for the analysis and support client server architecture
Also responsible for the checking of problems, its resolution, modifications and necessary changes.
Team Lead Android Developer (Flutter/Kotlin)
Shoqeen Technologies Inc Calgary AB
11.2020 - 06.2022
Conceptualize, develop, and test native Android applications, including UI, core functionality, and APIs
Deployed beta version of Industrial app, which helped to ticket bugs, user experience issues, and functionality
Created successful proof of concept (POC) for statistics Android app that is currently in production
Worked with product owners and business system analysts to refine ticket requirements in JIRA and Confluence, review pull requests, and implement documented designs
Collaborated closely with a team of Android, IOS, and backend developers to work on both new features and incremental improvements to the mobile app
Stayed on top of reviewing others’ code, actively contributing suggestions and catching potential issues
Designed and developed core features for a real-time sports score Android application using Java (currently available in the Google Play store)
Built Android apps with back-end API integration to improve the customer experience and cut down on development time
Integrated Facebook login feature for SEO ads tracking app, which increased app usage by ~20%
Develop high-quality code by reviewing work with designer and product owners and resolving any issues with quality assurance testers
Adheres to and demonstrates good coding conventions and best practices and helps to maintain the architecture of the project.
SAP Logistics Execution / Material Management Support
BUNCH Pipeline Projects, RMH, AB
11.2019 - 10.2020
Transform capacity and performance activities from reactive to proactive, enabling improved visibility for service providers and consumers
Provide third level support to operational teams including to ensure Problem Management is a mechanism that feeds continuous improvement
Provide third level support to operational teams to ensure Incident and Problem Management is a mechanism that feeds continuous improvement
Provide service providers with timely capacity, performance and fault analysis
Establishes strong partnerships with key vendors to leverage the investments Guardian makes and optimize the overall spend
Generates reports and performs analysis on usage, capacity and performance on storage
Developing and maintain storage platform life cycle management methodology, inclusive of creating and updating storage and backup platform documentation.
Database Administrator
Mobilicity Mobile Wireless Calgary AB
04.2014 - 05.2019
Implementation of Oracle Enterprise Manager OEM 12c Cloud Control
Implement POC for Oracle Identity Manager 11g
Part of solution architecting for Database Access Management using Oracle Identity Manager OIM, Oracle Unified Directory OUD, Active Directory AD, Oracle Virtual Directory OVD AndEUS
GxP documentation for project phases including Installation Qualifications, Standard Operating Procedures and Work Instructions
Configured SNMP traps for BSM Business Service Manager operations management to Send Oracle Cloud Control incidents external monitoring tool HP BSM
Implemented, configured and tested the working of Oracle Dataguard Broker and Observer
Participated in design and architecting as part of UXORAAM project, which is a UNIX and Oracle access management
The project involves OUD, OIM, OVD, EUS and custom OIM Adapters / connectors
Worked on POC setup, with oracle consultant.
Implementation of 11.2.0 RAC Oracle database
Eleven Point Logistics, Balzac Calgary AB
09.2012 - 03.2014
Implement and configure Oracle Access Manager OAM 10.1.4.3
Install / Test Oracle Virtual Directory with LDAP/DB adapters
Configure OAM Access System
Implement Dynamic Groups and FGA with OES
Implement TEST / PROD environments for OAM -Identity and Access Management
Implement AUDIT database for user auditing
GXP documentation including Install Qualification / Operational Qualification
Implement Oracle Identity Federation
Implement Shibboleth IdP and SP Federation
Implement OIF for Test environment
Troubleshooting authentication problems
Install, configure and support Apache / Tomcat / Web logic application servers
Configure Reverse Proxy from front end web servers
Develop JSP application for TNS Names resolution / update
Conduct training / product feature presentation to IS teams
Generate Reports for Management
Install and configure OEM 10.2.0.5
Configure Agents on Linux and windows hosts
Maintain Share Point site with FAQ, reference and other documents
Implement OES / Oracle Label Security
Integrate OIM with Oracle Access Manager - pilot
Develop Human Workflow using SOA BPEL Human workflow component of SOA suite
Liaison with IS teams, developers and third-party vendors
POC setup of Oracle OIM 11.1.1.x.
IT Programmer
3M Gulf Ltd, Dubai United Arab Emirates
04.2010 - 07.2012
Working with 5 team members to develop a web-based application tool that was marketed to financial professionals to assist them in making investment decisions by providing real-time notes, earnings estimates, company fundamentals, broker research, and the ability to incorporate user's own data
Worked with HTML, CSS, ASP, JavaScript, JQuery, VBScript, XSL, XML, IIS and MS SQL Server in the project
Accountable for developing company consensus area, company snapshot area, company fundamentals area, research screening area, and broker screening area of the application
Design and implement the application that meets the user's requirements document
Used input from product management and marketing to develop the functionality and overall look of the application to fulfill needs of customer
Developed a demo version of the application to incorporate and solicit e feedback into the design.
Education
Bachelor of Science: Information Technology -
B.Z U, School of Technology and Computer Science
Skills
Application Analysis
Process Automation
Data Migration
Incident Management
Data Management
Complex Problem-Solving
Test plan execution
Software testing
Application Development
Version control
System Documentation
Business process improvement
Network Administration
API Development
Certification
Advance Desktop Support Technician
Web Page Author
Timeline
IT Application Analyst
S&P Global - LTIM
08.2023 - 03.2024
IT Support Lead and Administration
HCL Technologies Inc Client: Suncor Energy
07.2022 - 05.2023
Team Lead Android Developer (Flutter/Kotlin)
Shoqeen Technologies Inc Calgary AB
11.2020 - 06.2022
SAP Logistics Execution / Material Management Support
Clinical/Operations Supervisor at Pre-Analytics (Accession), Peter Lougheed CentreClinical/Operations Supervisor at Pre-Analytics (Accession), Peter Lougheed Centre