Farhana Ahmed
East Garafraxa,ON
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
30
30
years of professional experience
Work History
Licensed Medical Aesthetician
Redwood Medispa & Wellness centre
Newmarket, ON
11.2020 - Current
- Developed new spa packages to increase sales revenue.
- Maintained accurate records of all services rendered in a timely manner.
- Developed individualized treatment plans based on client needs and preferences.
- Educated clients on proper skincare techniques, products and lifestyle habits.
- Built strong relationships with clients through exceptional customer service skills.
- Provided post-treatment instructions to ensure optimal results from treatments.
- Supervised junior aestheticians during their shift hours.
- Utilized medical grade equipment for effective treatments according to established protocols.
- Participated in continuing education courses to stay up-to-date on latest trends in aesthetics industry.
- Attended trade shows and conferences related to aesthetics field.
- Performed skin analysis to determine client's skin type and condition.
Licensed Medical Aesthetician
Redwood Beauty College
Barrie
03.2019 - 11.2021
- Developed and implemented policies and procedures for clinic operations.
- Analyzed data from various sources to identify areas for improvement in patient satisfaction.
- Maintained effective communication with patients regarding their treatments, follow-up visits.
- Monitored clinic activities, such as billing, coding, and medical maintenance.
- Ensured all students were following all protocols
- Assisted co-op students with facial protocol
Licensed Medical Aesthetician
Canadian Beauty College
Newmarket, ON
01.2012 - 02.2019
- Educated clients on proper skincare techniques, products and lifestyle habits.
- Performed skin analysis to determine client's skin type and condition.
- Built positive client relationships and guided clients through treatments.
- Conducted private client consultations.
- Sold salon-exclusive skin care products and encouraged service upgrades.
- Set up patient rooms and sterilized equipment.
Cashier Supervisor
Rangoli DIscount
Queens, New York
01.2008 - 12.2009
- Trained new hires in the use of POS systems, store policies and procedures, safety protocols, and customer service expectations.
- Processed refunds and exchanges promptly according to established policies.
- Organized and managed daily cashier operations, ensuring accuracy of all financial transactions.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Inventoried stock and placed new orders to maintain supplies for expected demand.
Cashier Manager
Soho Natural Grocery
Queens, NewYork
07.1994 - 12.2008
- Monitored inventory levels to ensure adequate supplies were available for daily operations.
- Inventoried stock and placed new orders to maintain supplies for expected demand.
- Processed payments promptly for customers to exceed productivity standards.
- Verified customer age requirement for alcohol or tobacco purchases.
- Taught junior employees proactive strategies to meet operational and sales goals.
- Tracked company inventories, moved excess stock, and arranged products to improve sales.
- Reconciled registers to prepare daily bank deposits.
Licensed Medical Aesthetician
Redwood Beauty College
, ON
Education
High School Diploma -
Dhaka High School
Bangladesh09-1982
Some College (No Degree) - Medical Aesthetician
Canadian Beauty College
Newmarket, ONSkills
- Sanitation and sterilization
- Laser hair removal
- LED light therapy
- Dermalogica
- Client Needs Assessment
- Skin rejuvenation
- Microdermabrasion treatments
- Chemical facial peels
- Spa treatment services expert
- Retail Sales
- Customer Consultation
- Scheduling
- Excellent team player
- Sanitization
- Client Intakes
- Customer Service
- Money Handling
- Organizational abilities
- Cash Drawer Balancing
- Order Packaging
- Merchandise Restocking
Timeline
Licensed Medical Aesthetician
Redwood Medispa & Wellness centre
11.2020 - Current
Licensed Medical Aesthetician
Redwood Beauty College
03.2019 - 11.2021
Licensed Medical Aesthetician
Canadian Beauty College
01.2012 - 02.2019
Cashier Supervisor
Rangoli DIscount
01.2008 - 12.2009
Cashier Manager
Soho Natural Grocery
07.1994 - 12.2008
Licensed Medical Aesthetician
Redwood Beauty College
High School Diploma -
Dhaka High School
Some College (No Degree) - Medical Aesthetician
Canadian Beauty College
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