- Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs.
- Strengthened communication skills through regular interactions with Internal and External Stakeholders.
- Applied consultative methodologies to analyze business requirements and distinguished 100+ areas for optimization; launched customized solutions.
- Led and assisted technical upgrade projects for the various business entities by working and coordinating with consultants and developers for integrations.
Selected Project Experience
Data migration (legacy to target bank)
- Contributed to financial management conversion by performing functionality, capability and system integrity testing prior to launch.
- Combined with cross-functional teams to identify critical areas of improvement in data migration for 3 product teams, resulting in a increase in successful transfer of data to target bank; analyzed metrics to measure the impact and effectiveness of improvements.
- Orchestrated the seamless migration of data between two legacy systems (NBAD and FGB) for the global operation and payment services, ensuring zero data loss and enhanced operational efficiency.
NBAD Payment Gateway
- Participated in system development life cycle from requirements analysis through system implementation.
- Remodeled the SDLC process and ensured timely delivery of project milestones by supervising cross-functional teams and enforcing strict adherence to project timelines and budget.
- Implemented a Payment Gateway solution with workflow management to handle Online channel Payments, resulting in a reduction in processing time; renovated bulk payments, cheque clearing, direct debit, payroll, and international payments.
- Drove weekly meetings with IT, product, and branch teams to discuss payment system development progress; tracked KPIs and discovered areas for improvement.
Wages Protection System
- Initiated and facilitated a comprehensive requirement gathering session with business teams, ensuring detailed requirements were captured to guide solution development; contributed to the delivery of a high-quality solution that met business needs.
- Facilitated cross-functional meetings to align regulatory requirements and bridge the gap between the central bank technical team and IT team, enabling the timely release of wages files; concentrated payment errors and boosted payment processing efficiency.
- Focused salary file processing for 500+ companies by automating manual operations, reducing processing time and eliminating errors caused by human intervention.
Em-Trak (Electronic Message Transfer and Tracking System)
Automated electronic messaging process and consolidated with NBAD's core banking system; waned transaction processing time and lessened the error rate.
Governed the development of project requirements and secured delivery of the final product; collaborated with the development team to enhance product delivery.
Controlled market and user research to identify pain points and unmet needs; formed and instigated new features that expanded user satisfaction.