Farhan Iqbal
Markham,ON
Summary
Dependable Cart Attendant with extensive experience in collecting shopping carts and maintaining store cleanliness, enhancing overall customer satisfaction. Recognized for high productivity and efficient task completion, with core competencies in customer service, safety protocols, and equipment maintenance. Committed to fostering organized environments that promote optimal shopping experiences while supporting team efforts to achieve business objectives.
Overview
4
4
years of professional experience
Work History
Cart Attendant
Walmart
Markham, Ontario
08.2022 - Current
- Gathered and corralled shopping carts and helped guests carry larger items.
- Greeted customers and answered questions about merchandise, services, and store policies.
- Gathered carts from parking lot and inside store for customer use.
- Conducted regular sweeps of the facility to collect stray carts.
Backroom Associate
Walmart
Markham, ON
08.2022 - Current
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Operated forklift and pallet jack to transport heavy loads.
- Operated material handling equipment such as pallet jacks, forklifts and hand trucks safely and efficiently.
- Managed inventory by receiving and processing shipments efficiently.
- Recommended disposal of obsolete stocks to write off unsellable items from inventory.
- Utilized handheld devices for tracking merchandise and updating inventory data.
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
- Stocked shelves, racks, and bins with new or transferred merchandise.
Customer Service Representative
Walmart
Markham, ON
08.2022 - Current
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Developed strong relationships with customers by providing personalized assistance and support.
- Provided exceptional customer service to ensure customer satisfaction.
- Resolved customer complaints promptly and efficiently.
Factory Worker
PCF Souvenirs
Markham, Ontario
05.2022 - 08.2022
- Communicated effectively with team members regarding tasks and progress.
- Followed safety protocols while operating equipment and handling materials.
- Stacked boxes onto pallets for storage or shipment in an orderly manner.
- Produced quality products by palletizing, packaging and assembling finished items.
- Loaded and unloaded items from machines and conveyors.
- Trained new employees on proper operation of machinery and safety protocols.
- Met or exceeded target for on-time customer shipments.
- Operated machinery to produce parts and products according to specifications.
Lumber Yard Worker
Home Depot
Markham, Ontario
03.2021 - 07.2021
- Used scanners to track parcel information, condition or receipt.
- Loaded and unloaded materials like drywall, shingles, and plywood for customers.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Secured items in truck by strapping over protective padding.
- Cleaned work area daily including sweeping floors and organizing storage areas.
- Operated forklifts, skid steers, man lifts and other equipment safely.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Took special orders in person and over telephone, generating additional revenue every month.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
Diploma - Police Foundations
Centennial College
Scarborough, Progress AVE06-2024
High School Diploma -
Middle Field Collegiate Institute
Middle Field 525 High Glen Ave Markham, ON L3S 3L506-2021
Skills
- Initiative-taking
- Customer service
- Heavy lifting
- Strong work ethic
- Reliability and punctuality
- Complaint resolution
- Team development
Certificates
- Safety Certified.
- Forklift certified.
- Security License.
Timeline
Cart Attendant
Walmart
08.2022 - Current
Backroom Associate
Walmart
08.2022 - Current
Customer Service Representative
Walmart
08.2022 - Current
Factory Worker
PCF Souvenirs
05.2022 - 08.2022
Lumber Yard Worker
Home Depot
03.2021 - 07.2021
Diploma - Police Foundations
Centennial College
High School Diploma -
Middle Field Collegiate Institute
Similar Profiles
Lori VayoLori Vayo
Customer Service Representative at WalmartCustomer Service Representative at Walmart
SHAKERRA JACKSONSHAKERRA JACKSON
Lift Operator at WalmartLift Operator at Walmart
SHEHNAZPREET KAURSHEHNAZPREET KAUR
Customer Service Representative at WalmartCustomer Service Representative at Walmart