Farhan Afser

• Leading quality assurance initiatives for large-scale migration of healthcare claims processing systems (COMPAS, AOP, ACES) to Microsoft Azure, serving millions of Medicare and Medicaid beneficiaries.

Responsibilities:

• Lead cross-functional QA teams (15+ engineers) across onshore and offshore locations, ensuring 24/7 testing coverage.
• Architect test automation frameworks using Java 21, Selenium WebDriver, and Cucumber BDD, achieving 85% automation coverage.
• Build CI/CD pipelines with GitHub Actions and Terraform, reducing deployment time by 60%.
• Implemented comprehensive monitoring using Grafana and Prometheus, reducing incident detection time by 40%.
• Validate batch job migrations from legacy TWS to Apache Airflow for modernized workflow orchestration.
• Design API test suites using Insomnia, and conduct performance testing with JMeter/k6.
• Manage secure test environments using Azure Key Vault and CyberArk for credential management.
• Integrate quality gates with SonarQube and GitHub CodeQL for a shift-left testing approach.

Technology Stack: Java 21, Selenium WebDriver, Cucumber BDD, GitHub Actions, Jenkins, Terraform, Docker, Kubernetes (AKS), Azure (Key Vault, Service Bus, Container Apps), Apache Airflow, WireMock, Insomnia, JMeter, k6, Grafana, Prometheus, Splunk, Rally, Bash, and Python.

• Drove quality initiatives for Ford's digital transformation program, focusing on connected vehicle technologies, and automotive software platforms. Led testing efforts for critical safety systems and customer-facing applications.

Responsibilities:

• Managed distributed QA teams (20+ members) across onshore and offshore locations, ensuring 24/7 testing coverage.
• Automated critical regression suites reduce testing cycle time from 5 days to 8 hours.
• Implemented comprehensive monitoring using Grafana and Prometheus, tracking 50+ KPI metrics.
• Designed secure file transfer protocols and SSH configurations for Linux-based automotive systems.
• Created automated scheduling systems using cron jobs and AWS CloudWatch for deployment orchestration.
• Developed Python-based automation scripts for operational efficiency, reducing manual tasks by 70%.
• Established incident management protocols with integrated alerting via Slack and email.

Technology Stack: Python, Selenium WebDriver, Linux/RHEL, Bash scripting, Jenkins, Git, AWS CloudWatch, Grafana, Prometheus, SFTP, PostgreSQL.

• Ensured the security and reliability of Mastercard's 3D Secure (3DS) authentication layer, protecting millions of financial transactions. Focused on API testing, security validation, and compliance with global payment standards.

Responsibilities:

• Validated 3DS security implementation, ensuring PSD2 and EMVCo compliance for European markets.
• Developed a Python automation framework for API regression testing, covering over 200 endpoints.
• Executed penetration testing, identifying critical vulnerabilities and improving security posture by 35%.
• Migrated legacy systems from Java 11 to Java 17, and Gradle 5.6.4 to 7.1.
• Built custom Jenkins plugins using Groovy for specialized testing requirements.
• Implemented ETL processes for big data validation across payment processing systems.
• Automated CI/CD pipelines using Jenkins Job DSL and Groovy scripting.

Technology Stack: Python, Java, Selenium WebDriver, REST/SOAP APIs, Jenkins, Groovy, Docker, JFrog Artifactory, BigQuery, Postman, and SoapUI.

• Contributed to HP's cloud platform services development, focusing on infrastructure automation and continuous delivery. Implemented scalable solutions for print services and device management platforms.

Responsibilities:

• Developed cloud platform services supporting millions of connected devices globally.
• Optimized Python scripts achieve a 40% performance improvement in execution time.
• Configured multi-environment Jenkins pipelines for automated deployments.
• Implemented comprehensive monitoring using Kibana for log analysis and alerting.
• Created Bash scripts for GUI application automation and testing.
• Integrated GitHub Enterprise webhooks for automated build triggers.

Technology Stack: Python, Java, REST APIs, Jenkins, Git, Kibana, Elasticsearch, Docker, Bash, Postman.

• Enhanced quality assurance processes for Sirius XM's streaming platform, serving 30+ million subscribers. Specialized in API testing and data analytics for content delivery systems.

Responsibilities:

• Designed automated test frameworks, achieving 90% code coverage for critical APIs.
• Implemented comprehensive API testing, covering REST and SOAP services.
• Developed Looker dashboards, providing real-time insights into system performance.
• Optimized BigQuery data workflows reduce query execution time by 50%.
• Created automated reporting systems, with stakeholder notifications.

Technology Stack: Java, Python, Selenium WebDriver, REST/SOAP APIs, Postman, JMeter, Looker, BigQuery, Jenkins, and TestNG.

• Modernized testing practices for Canada Life's digital insurance platforms. Implemented test automation strategies for policy management and claims processing systems.

Responsibilities:

• Built a BDD automation framework from scratch using Selenium and Cucumber.
• Achieved 100% automation of the regression test suite (500+ test cases).
• Implemented the Page Object Model design pattern, improving test maintainability.
• Created custom Java libraries for reusable test components.
• Configured Jenkins pipelines for continuous test execution.
• Generated Serenity reports provide detailed test analytics.

Technology Stack: Java, Selenium WebDriver, Cucumber, TestNG, Maven, Jenkins, SQL, Serenity BDD, and Git.

• Architected cloud solutions for Citibank's digital banking initiatives. Led microservices testing strategies and API automation efforts for core banking systems.

Responsibilities:

• Automated 100% of microservices' functional and performance tests using the Karate framework.
• Designed a BDD-based automation framework for distributed microservices.
• Implemented nightly regression runs through Jenkins integration.
• Developed complex SQL queries for backend data validation.
• Created comprehensive test strategies covering functional, regression, and stress testing.
• Established cross-browser testing protocols using Selenium Grid.

Technology Stack: Java, Karate Framework, Selenium WebDriver, Jenkins, REST APIs, SoapUI, Maven, Git, Oracle SQL.

• Ensured the quality of Aetna's healthcare management systems, serving millions of members. Focused on integration testing and user acceptance validation.

Responsibilities:

• Developed test plans from business requirements and technical specifications.
• Automated critical test scenarios using Selenium RC and Java.
• Validated business logic implementation through complex SQL queries.
• Conducted end-to-end testing across integrated healthcare systems.
• Tested SOA-based applications using SoapUI.

Technology Stack: Java, Selenium, TestRail, Oracle SQL, SoapUI, REST/SOAP APIs.

• Gained foundational experience in software testing methodologies and quality assurance practices for telecommunications systems.

Responsibilities:

• Designed test scripts based on business requirements.
• Developed test strategies and comprehensive test plans.
• Participated in full software development lifecycle activities.