Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
Generic

FARHAD POPAL

Dublin

Summary

Results-driven manager with extensive experience in staff training and performance evaluation. Developed and executed training programs that enhance product knowledge and elevate customer service standards. Expertise in financial analysis, inventory management, and team training, leading to improved sales performance and customer satisfaction. Proven ability to leverage analytical insights for revenue growth and operational efficiency in automotive dealership management.

Overview

34
34
years of professional experience

Work History

General Manager

MOTOR TEAM
Hayward
08.2019 - Current
  • Led daily operations for automotive dealership, ensuring efficient workflow and high customer satisfaction.
  • Managed inventory levels by coordinating with vendors to optimize stock availability.
  • Supervised sales team, delivering training to enhance product knowledge and performance.
  • Analyzed financial reports, identifying trends to guide budgeting and forecasting efforts.
  • Implemented customer relationship management system to boost client engagement and retention.
  • Conducted staff evaluations, promoting a culture of accountability and excellence.
  • Directed staff operations to achieve established performance goals.
  • Negotiated vendor contracts for parts supply and service agreements to maximize cost savings.

Sales Manager/ USED CAR MANAGER

Sunnyvale Ford
Sunnyvale
03.2012 - 07.2019
  • Conducted training sessions to improve staff product knowledge.
  • Analyzed market trends to identify new expansion opportunities.
  • Coordinated collaboration between marketing and operations teams.
  • Monitored sales metrics to evaluate team performance and refine strategies.
  • Provided coaching and mentoring for junior sales representatives.
  • Managed daily operations of sales department, supervising staff effectively.
  • Developed comprehensive sales plans, strategies, and objectives to meet revenue targets.
  • Established strong relationships with key clients while nurturing existing accounts.

Owner/Franchisee

Domino's Pizza
Union City
07.1998 - 12.2011
  • Managed daily operations of pizza franchise, ensuring efficiency and profitability.
  • Oversaw staff training programs to enhance team skills and performance.
  • Implemented inventory control processes, significantly reducing waste.
  • Ensured compliance with health and safety regulations across all operations.
  • Coordinated promotional campaigns to attract new customers and boost sales.
  • Monitored food quality standards and service delivery for customer satisfaction.
  • Developed relationships with local suppliers to procure fresh ingredients.
  • Prepared financial budgets and analyzed reports to measure productivity and growth.
  • Developed policies, procedures, and short-term and long-term goals for the organization.
  • Represented the organization at community events and public forums to promote its mission.
  • Provided leadership and guidance on budgeting decisions to maximize resources available.
  • Resolved conflicts between staff members by listening attentively and providing constructive feedback.
  • Analyzed financial statements and forecasts to improve programs, performance and policies.

Manager/Supervisor

Domino's Pizza
HAYWARD
06.1991 - 04.1998
  • Supervised daily operations to ensure compliance with safety standards and protocols.
  • Trained and mentored staff, enhancing skills and performance.
  • Coordinated workflow schedules to optimize resource allocation.
  • Implemented process improvements, streamlining operations and reducing delays.
  • Conducted regular inspections for quality control across departments.
  • Facilitated team meetings to address operational issues and develop solutions.
  • Managed inventory levels to maintain adequate supply for production.
  • Resolved customer complaints promptly, fostering positive relationships.

Education

High School Diploma -

AMERICAN HIGH SCHOOL
Fremont, CA
06-1991

Skills

  • Financial analysis and market research
  • Inventory and vendor management
  • Staff training and development
  • Customer relationship management
  • Sales strategy and performance monitoring
  • Quality control and process improvement
  • Effective communication and conflict resolution
  • Team building and leadership
  • Problem solving and decision making
  • Process improvement
  • Leadership

Accomplishments

  • Norther California's top sales award
  • Sales growth award
  • Operation excellence award
  • 9 times 5 star back to school award

Languages

Hindi
Limited
Farsi
Professional

References

References available upon request.

Timeline

General Manager

MOTOR TEAM
08.2019 - Current

Sales Manager/ USED CAR MANAGER

Sunnyvale Ford
03.2012 - 07.2019

Owner/Franchisee

Domino's Pizza
07.1998 - 12.2011

Manager/Supervisor

Domino's Pizza
06.1991 - 04.1998

High School Diploma -

AMERICAN HIGH SCHOOL

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FARHAD POPAL