Expert in troubleshooting and repairing hardware, software, and operating systems, with a proven track record of restoring printer functionality and network connectivity. Demonstrated ability to deliver technical support with strong communication skills, ensuring client satisfaction in high-pressure environments. Highly organized with effective time management skills, capable of handling multiple tasks and meeting tight deadlines. Strong analytical and problem-solving abilities, consistently identifying and resolving technical issues efficiently and effectively.
Windows, Android, iOS, Mac OS, Linux, CRM, ServiceNow, Jira, Microsoft Office 365, VMware, G Suite by Google, Packet Tracer, HTML, CSS, C++, Python, Agile, Waterfall, Scrum