Summary
Overview
Work History
Education
Skills
Languages
AVAILABILITY
Timeline
Generic

FARHAAN MOHAMMAD

Mississauga,ON

Summary

Proven track record in customer service excellence and cash handling, demonstrated at SP Plus Parking where I effectively managed high-stress situations, enhancing customer loyalty. Skilled in time management and known for reliability, my approach significantly reduced package damage rates by adhering to safety protocols, showcasing my work ethic and integrity.

Overview

2
2
years of professional experience

Work History

Cashier

Monastery Bakery & Delicatessen
06.2024 - 08.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Customer Service Representative

SP Plus Parking
09.2022 - 06.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Package Handler

Kelly Services
01.2023 - 02.2024
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.

Education

High School Diploma -

Jesus Saviour's School
India
03.2023

Skills

    Customer Service

    Customer Assistance

    Work Ethic and Integrity

    Patience and Empathy

    Cash Handling

    Customer service excellence

    Reliability and punctuality

    Time management skills

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

AVAILABILITY

FULL TIME AVAILABLE

Timeline

Cashier

Monastery Bakery & Delicatessen
06.2024 - 08.2024

Package Handler

Kelly Services
01.2023 - 02.2024

Customer Service Representative

SP Plus Parking
09.2022 - 06.2024

High School Diploma -

Jesus Saviour's School

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FARHAAN MOHAMMAD