Summary
Overview
Work History
Education
Skills
Languages
Volunteer Experience
Training Courses
More Information
Timeline
Farha Rahemtulla

Farha Rahemtulla

Burnaby,BC

Summary

20+ years of experience in customer service, retail, entertainment and food industries that has developed various interpersonal skills. Current work in data entry in the healthcare setting for influenza and COVID-19 testing and vaccination.

Overview

25
25
years of professional experience

Work History

Food Service Worker

Rogers Arena
07.2022 - Current
  • Developed and maintained positive relationships with customers to enhance service.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Friendly and efficient customer service in busy demanding environment
  • Providing food and beverages in timely manner
  • Serving alcoholic beverages to 19+gusts
  • Organization of workstations, stocking and cleaning of stand
  • Responsible for all internet transactions
  • Developed and maintained positive relationships with customers to enhance service

Food Service Worker

BC Place Entertainment Services
03.2009 - Current
  • Friendly and efficient customer service in busy demanding environment
  • Preparation and providing food and beverages in timely manner
  • Serving alcoholic beverages to 19+ guests
  • Organization of workstations, stocking, and handling of cash register float
  • Cleaning workstations in preparation for intermission rush
  • Responsible for all joined cashier duties.
  • Developed and maintained positive relationships with customers to enhance service

Customer Server / Cook

Compass Group BC Hydro Cafeteria
11.2000 - Current
  • Prepared daily meals
  • Prepared, delivered and cater meals for meetings
  • Prepared online meal orders for different branches within the organization
  • Brewed a variety of coffee and tea for catered orders and client meetings
  • Managed cash balance and created daily transaction reports for the Starbucks Coffee stand
  • Maintained customer relations and made improvements from customer feedback.
  • Served food and beverages promptly with focused attention to customer needs

Shift Supervisor

Pacific National Exhibition
08.1998 - Current
  • Supervising of staff, allocate tasks to colleagues, and maintain swift operations at the food stalls during peak operating hours
  • Ensuring high standard of customer service
  • Work with managers to improve daily operation of food stalls
  • Maintaining cash balance and creation of transaction reports at various points in the shift
  • Preparation of order requests for sundries required for daily operation
  • Welcome, train and mentor new employees.
  • Trained new employees and delegated daily tasks and responsibilities

Community Clinic Vaccine Clerk, Screener and Navigator

Fraser Health
02.2021 - 03.2023
  • Immunization vaccine documentation for COVID-19 & Influenza in IMMS BC Paris and Meditech
  • Admin support
  • Data entry of health records using applicable software
  • Posing screening questions and requesting individuals to replace their mask before entering the premises
  • Trained by nurses to assist with patients gargle test.

Education

Some College (No Degree) -

Vancouver Community College

Food Service Career -

Vancouver Community College

High School Diploma -

Barnaby North Secondary School
06.1995

Skills

  • Adaptability
  • Interpersonal Skills
  • Communication
  • Leadership
  • Embraces Challenges
  • Customer Satisfaction
  • Excellence
  • Cash Handling
  • Positivity

Languages

English
Kachi
Gugrati

Volunteer Experience

First Aid Lead, Ismaili Burnaby Lake Jamatkhana, Burnaby, Scheduling of volunteer for shifts and coverage. Maintaining an efficient inventory organization system for supplies. Responding rapidly to medical emergencies and first aid events including the immediate treatment of victims and facilitating next steps in their care. Addressing feedback from community members.

Training Courses

  • First Aid & CPR/AED - Level C
  • Certification in IMMS BC, Pairs, and Meditech
  • Food Safe and Serving it Right Certification
  • Indigenous Health Training
  • MS Office Suite (Langara College)

More Information

Available upon request (see contact info above), linkedin.com/in/farha-rahemtulla74492370/

Timeline

Food Service Worker - Rogers Arena
07.2022 - Current
Community Clinic Vaccine Clerk, Screener and Navigator - Fraser Health
02.2021 - 03.2023
Food Service Worker - BC Place Entertainment Services
03.2009 - Current
Customer Server / Cook - Compass Group BC Hydro Cafeteria
11.2000 - Current
Shift Supervisor - Pacific National Exhibition
08.1998 - Current
Vancouver Community College - Some College (No Degree),
Vancouver Community College - Food Service Career,
Barnaby North Secondary School - High School Diploma,

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Farha Rahemtulla