Summary
Overview
Work History
Education
Skills
Timeline
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Fares Handoom

Edmonton,AB

Summary

  • Highly enthusiastic customer service professional with 2 years client interface experience.
  • Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals. Committed Warehouse leader accustomed to managing shipping and receiving operations in high-volume warehouse environments. Organized approach to monitoring materials movements with focus on safety and productivity. Performance-oriented team player with good multitasking abilities.

Overview

5
5
years of professional experience

Work History

Warehouse Worker

Versa Cold Logistics
09.2023 - 01.2024
  • Hand dusted and wiped clean office furniture, fixtures and window sills.
  • Swept and damp-mopped private stairways and hallways.
  • Cleaned the exterior surfaces of lighting fixtures, including glass and plastic enclosures.
  • Dusted ceiling air conditioning diffusers and ventilation systems.
  • Emptied and cleaned all waste receptacles.
  • Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
  • Swept and vacuumed floors, hallways and stairwells.
  • Cleaned rooms to the satisfaction of all clients.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Checked packages and merchandise for damage and notified vendors.

Customer Service Representative

Jurslum Shawerma
08.2020 - 08.2023
  • Swept, mop and vacuumed floors, hallways and stairwells.
  • Replenished hotel amenities such as drinking glasses and writing supplies.
  • Delivered special request items to guest rooms.
  • Replenished guest supplies and amenities.
  • Stocked toilet tissue and paper towels, as well as other restroom supplies.
  • Cleaned and returned vacant rooms to occupant-ready status.
  • Provided primary customer support to internal and external customers.
  • Answered constant flow of customer calls with minimal wait times.

Customer Service Cashier

Spirit Halloween Store
04.2019 - 07.2023
  • Served fresh, hot food with a smile in a timely manner.
  • Communicated clearly and positively with co-workers and management.
  • Served orders to customers at window.
  • Quickly and efficiently processed payments and made accurate change.
  • Carefully maintained sanitation, health and safety standards in all work areas.
  • Took initiative to find extra tasks when scheduled duties were completed.
  • Redeemed coupons to discount purchases.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Maintained accurate records of customer transactions for reporting purposes.
  • Met customer service goals and exceeded customer expectations.

Cashier Assistant

Fat Frank
01.2019 - 09.2020
  • Worked with other associates to support cashiers and management needs.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Retrieved items for customers and verified prices.
  • Answered questions about store policies and addressed customer concerns.
  • Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
  • Packed customer orders into boxes and bags, transferring to shopping cart.
  • Helped clients transport large or bulky items into vehicles.

Education

High School Diploma -

Stirling School
Stirling, AB
08.2025

Skills

  • Courteous demeanor
  • Customer service expert
  • Active listening skills
  • Organized
  • Strong organizational skills
  • Interior and exterior cleaning
  • Exceptional time management
  • Hardworking
  • Warehouse Logistics
  • Quality Control
  • Safety Training
  • Hardware and Software Monitoring
  • Network Security Management
  • Network Systems Installation

Timeline

Warehouse Worker

Versa Cold Logistics
09.2023 - 01.2024

Customer Service Representative

Jurslum Shawerma
08.2020 - 08.2023

Customer Service Cashier

Spirit Halloween Store
04.2019 - 07.2023

Cashier Assistant

Fat Frank
01.2019 - 09.2020

High School Diploma -

Stirling School
Fares Handoom