Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Ottawa

Summary

Accountable representative with 3 years of experience in B2B sales and pipeline management. Finding market opportunities through cold calls, networking events and profiling potential customers. Exhibits strong negotiation and time management skills. Versatile team member focused on delivering excellent service, handling tasks smoothly and efficiently.

Overview

3
3
years of professional experience

Work History

Brand Representative

LUCENT MARKETING & ROGERS
11.2023 - Current
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Traveled by foot or automobile to deliver or sell merchandise or services.

Insurance Agent

American Income Life: AO North
03.2023 - 10.2023
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Spent ample time with each customer, virtually reviewing and explaining documents for client comprehension.
  • Cultivated new business by offering presentations on financial well-being to individuals and groups on term and whole life insurance.

Commercial Sales Associate

STORM INTERNET
08.2020 - 03.2023
  • Completed daily cold calling and outreach to build sales pipeline.
  • Quoted prices, credit terms and other bid specifications.
  • Leveraged CRM database to manage customer data, log calls and other activities and generate reporting to deliver actionable insights and develop sales pipeline.
  • Worked productively with customers to meet order requirements and service expectations.
  • Aggressively generated new business by prospecting, making follow-up calls to customers and contacting referrals.
  • Trained new employees on customer service and organizing strategies.
  • Kept detailed records of daily activities through online customer database.
  • Attended monthly sales meetings and quarterly sales trainings.

Education

Bachelor of Science - Honours: Neuroscience And Mental Health

Carleton University
Ottawa, ON

Skills

  • CRM Software (Hubspot & Salesforce)
  • Customer Relations
  • Issue and Complaint Resolution
  • Multitasking and Prioritization
  • Online ordering familiarity
  • Organization and Time Management
  • Sales proficiency
  • Verbal and Written Communication
  • Life insurance
  • Underwriting and adjustments

Volunteer Experience

Event Coordinator/Promoter, Carleton University, Ottawa

Nov/2017, Feb/2018, Mar/2018, Oct/2018, Mar/2019

  • Organize layout and set up venue.
  • Selling and distributing tickets.
  • Event promotion/Awareness posters on campus and social media.


Timeline

Brand Representative

LUCENT MARKETING & ROGERS
11.2023 - Current

Insurance Agent

American Income Life: AO North
03.2023 - 10.2023

Commercial Sales Associate

STORM INTERNET
08.2020 - 03.2023

Bachelor of Science - Honours: Neuroscience And Mental Health

Carleton University

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