Dynamic Administrative Officer with a proven track record at Can Asia Enterprises Ltd., excelling in office management and scheduling. Recognized for enhancing operational efficiency and fostering student engagement as a Lecturer. Strong interpersonal skills and adept in records management, driving continuous improvement in administrative processes and academic outcomes.
Overview
9
9
years of professional experience
Work History
Administrative Officer
Can Asia Enterprises Ltd.
01.2024 - 05.2025
Establish work priorities and ensure procedures are followed and deadlines are met
Carry out administrative activities, administer policies and procedures
Coordinate and plan for office services such as accommodation, relocation, equipment supplies, forms, disposal of assets, parking, maintenance
Scheduling meetings
Answering phone calls
Maintenance of files and documentations
Maintaining records of inventory and supplies
Lecturer of Business Administration
National College of Business Administration & Econ
11.2021 - 10.2023
Implemented regular course evaluations to gather feedback from students, leading to continuous improvements in course content and delivery methods.
Implemented flipped classroom strategies to maximize student engagement and comprehension during lectures
Enhanced student understanding of business concepts by integrating real-world case studies into lectures
Conducted research in the field of business administration, contributing to the body of knowledge and staying current with industry trends
Experience of handling all the administrative work, managerial tasks, admission department, coordination department, and students advisory
Maintenance of students records
Reviewing of faculty course folders
Maintaining time table
Event coordination
Visiting Lecturer Commerce
Govt. Post Graduate College For Women Shad Bagh
04.2020 - 10.2021
Provided constructive feedback on student assignments, offering guidance for improvement in future work
Served on college committees focused on enhancing campus culture, contributing ideas for institutional growth and improvement initiatives.
Mentored new faculty members within the department, sharing best practices and offering support during their transition into the institution
Assisted in the development of departmental goals and objectives, aligning course content with broader institutional priorities.
Administrative Officer
Axis Communication
06.2020 - 09.2021
Review, evaluate and implement new administrative procedures
Supervision
Coordinating activities throughout the company to ensure efficiency
Supervise members of the administrative staff
Manage agendas, travel plans and appointments
Manage emails, letters, packages and phone calls
Track and replace office supplies
Commerce Lecturer
Punjab Group of Colleges Lahore
11.2017 - 03.2020
Mentored junior faculty members, providing guidance on effective teaching strategies and classroom management techniques
Developed strong rapport with students, monitoring students progress, fostering a supportive learning environment to enhance academic success
Enhanced student participation by incorporating group projects and collaborative activities into the curriculum
Increased student comprehension by utilizing real-world examples and case studies in lectures
Customer Service Officer
Summit Bank Limited
05.2016 - 07.2017
Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns
Helped large volume of customers every day with positive attitude and focus on customer satisfaction
Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions
Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations
Education
Master of Science - Commerce
University of Central Punjab
Lahore, Pakistan
12-2016
Masters of Commerce - Accounting And Finance
University of Central Punjab
Lahore, Pakistan
11-2013
Bachelor of Commerce - Banking, Business, Accounting
Punjab College of Commerce
Lahore, Pakistan
08-2011
Skills
Office management
Scheduling and calendar management
Records management
Documentation and control
Student evaluation
Academic advising
Student Counseling
Interpersonal skills
Administrative skills
Languages
English
Full Professional
Urdu
Native or Bilingual
Timeline
Administrative Officer
Can Asia Enterprises Ltd.
01.2024 - 05.2025
Lecturer of Business Administration
National College of Business Administration & Econ
11.2021 - 10.2023
Administrative Officer
Axis Communication
06.2020 - 09.2021
Visiting Lecturer Commerce
Govt. Post Graduate College For Women Shad Bagh
04.2020 - 10.2021
Commerce Lecturer
Punjab Group of Colleges Lahore
11.2017 - 03.2020
Customer Service Officer
Summit Bank Limited
05.2016 - 07.2017
Master of Science - Commerce
University of Central Punjab
Masters of Commerce - Accounting And Finance
University of Central Punjab
Bachelor of Commerce - Banking, Business, Accounting
APAC Key Account Manager at CMA CGM Asia Shipping Pte Ltd Asia Regional OfficeAPAC Key Account Manager at CMA CGM Asia Shipping Pte Ltd Asia Regional Office