Fareena Farheen Kamran
Surrey,Canada
Summary
Experienced with managing and optimizing office operations to enhance productivity and efficiency. Utilizes strong organizational and communication skills to ensure smooth workflow and efficient task completion. Knowledge of team collaboration techniques and adaptability in dynamic work environments. Strong interpersonal skills and adept in records management, driving continuous improvement in administrative processes and academic outcomes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Quick Service Food Worker
GOLDEN FALOODA
12.2024 - 06.2025
- Managed food preparation and distribution, ensuring compliance with health regulations.
- Implemented sanitation standards, maintaining a clean and safe work environment
- Streamlined inventory processes, reducing waste and improving efficiency.
- Oversaw daily food service operations, enhancing customer satisfaction through quality assurance.
- customer service
- cash handling and point of sale system
- instant food preparation
Administrative Officer
Can Asia Enterprises Ltd.
01.2024 - 05.2025
- Establish work priorities and ensure procedures are followed and deadlines are met
- Carry out administrative activities, administer policies and procedures
- Coordinate and plan for office services such as accommodation, relocation, equipment supplies, forms, disposal of assets, parking, maintenance
- Scheduling meetings
- Answering phone calls
- Maintenance of files and documentations
- Maintaining records of inventory and supplies
Lecturer of Business Administration
National College of Business Administration & Econ
11.2021 - 10.2023
- Implemented regular course evaluations to gather feedback from students, leading to continuous improvements in course content and delivery methods.
- Implemented flipped classroom strategies to maximize student engagement and comprehension during lectures
- Enhanced student understanding of business concepts by integrating real-world case studies into lectures
- Conducted research in the field of business administration, contributing to the body of knowledge and staying current with industry trends
- Experience of handling all the administrative work, managerial tasks, admission department, coordination department, and students advisory
- Maintenance of students records
- Reviewing of faculty course folders
- Maintaining time table
- Event coordination
Visiting Lecturer Commerce
Govt. Post Graduate College For Women Shad Bagh
11.2013 - 10.2021
- Provided constructive feedback on student assignments, offering guidance for improvement in future work
- Served on college committees focused on enhancing campus culture, contributing ideas for institutional growth and improvement initiatives.
- Mentored new faculty members within the department, sharing best practices and offering support during their transition into the institution
- Assisted in the development of departmental goals and objectives, aligning course content with broader institutional priorities.
Administrative Officer
Axis Communication
06.2020 - 09.2021
- Review, evaluate and implement new administrative procedures
- Supervision
- Coordinating activities throughout the company to ensure efficiency
- Supervise members of the administrative staff
- Manage agendas, travel plans and appointments
- Manage emails, letters, packages and phone calls
- Track and replace office supplies
Commerce Lecturer
Punjab Group of Colleges Lahore
11.2017 - 03.2020
- Mentored junior faculty members, providing guidance on effective teaching strategies and classroom management techniques
- Developed strong rapport with students, monitoring students progress, fostering a supportive learning environment to enhance academic success
- Enhanced student participation by incorporating group projects and collaborative activities into the curriculum
- Increased student comprehension by utilizing real-world examples and case studies in lectures
Customer Service Officer
Summit Bank Limited
05.2016 - 07.2017
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions
- Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations
Education
Certificate - FOOD SAFE LEVEL 1
Super Study Learning Center
Surrey, BC06.2025
Master of Science - Leadership And Management
Lahore College For Women University
Lahore, Pakistan12.2022
Master of Science - Commerce
University of Central Punjab
Lahore, Pakistan12.2016
Masters Of Commerce - Accounting And Finance
Punjab College of Commerce
Lahore, Pakistan11.2013
Bachelors of Commerce - Banking, Business, Accounting
Punjab College of Commerce
Lahore, Pakistan08.2011
Higher Secondary School Certificate - Mathematics
Board of Intermediate & Secondary Education Lahore
Lahore, Pakistan08.2009
Secondary School Certificate - Physics, Chemistry, Biology, Math
Queen Mary College Lahore
Lahore, Pakistan08.2007
Skills
- Cleaning duty services (office and residential, kitchen, dish washing, floor mopping & laundry)
- Food handling and instant food preparation
- Safety awareness and hygiene standards
- Time management and team work
- Office management
- Scheduling and calendar management
- Documentation and records management
- Student evaluation
- Academic advising and Student counseling
- Interpersonal skills
- Administrative skills
LANGUAGES
English - Full Professional
Urdu - Native or Bilingual
Certification
- M.ED (1 Year) Equivalent to Master of Education Specialization: Teacher Education Allama Iqbal Open University, Islamabad September 2020
- B.ED (1.5 Year) equivalent to Bachelor of Education Major Area : Leadership and Management Allama Iqbal Open University, Islamabad January 2019
Timeline
Quick Service Food Worker
GOLDEN FALOODA
12.2024 - 06.2025
Administrative Officer
Can Asia Enterprises Ltd.
01.2024 - 05.2025
Lecturer of Business Administration
National College of Business Administration & Econ
11.2021 - 10.2023
Administrative Officer
Axis Communication
06.2020 - 09.2021
Commerce Lecturer
Punjab Group of Colleges Lahore
11.2017 - 03.2020
Customer Service Officer
Summit Bank Limited
05.2016 - 07.2017
Visiting Lecturer Commerce
Govt. Post Graduate College For Women Shad Bagh
11.2013 - 10.2021
Master of Science - Leadership And Management
Lahore College For Women University
Master of Science - Commerce
University of Central Punjab
Masters Of Commerce - Accounting And Finance
Punjab College of Commerce
Bachelors of Commerce - Banking, Business, Accounting
Punjab College of Commerce
Higher Secondary School Certificate - Mathematics
Board of Intermediate & Secondary Education Lahore
Secondary School Certificate - Physics, Chemistry, Biology, Math
Queen Mary College Lahore
Certificate - FOOD SAFE LEVEL 1
Super Study Learning Center
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