Well-versed in investment research and advisement. Develops proposals to deliver solid data to potential clients, leveraging excellent and current knowledge of market trends. Superior financial acumen with superior knowledge of risk, return and relative valuations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Associate Financial Advisor
Canadian imperial Bank of Commerce - CIBC
04.2024 - Current
Kept up-to-date on industry trends and market movements to provide informed guidance to clients at all times.
Provided specialized financial planning support for clients with diverse portfolios and individual needs.
Assisted with portfolio management to ensure optimal asset allocation and diversification for clients.
Streamlined financial planning processes for increased efficiency and improved client experience.
Supported senior advisors in preparing presentations for client meetings, ensuring accurate data representation while also highlighting relevant insights.
Conducted in-depth financial analysis to identify areas of potential growth or risk within clients'' portfolios.
Built strong relationships with clients, fostering trust and loyalty through consistent communication and follow-up meetings.
Worked closely with other team members to create a cohesive and supportive work environment that fostered collaboration and shared success.
Increased client retention rates by consistently delivering high-quality service and demonstrating genuine concern for their wellbeing.
Participated in community outreach initiatives as a representative of the firm, helping raise awareness about better financial planning practices among local residents.
Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
Maintained open lines of communication with clients, providing updates and addressing concerns promptly to ensure their peace of mind during the financial planning process.
Identified opportunities for business growth by networking, attending industry events, and generating referrals from satisfied clients.
Financial Services Representative
Canadian imperial Bank of Commerce - CIBC
08.2022 - 03.2024
Engage in community and banking centre events such as business development events, client acknowledgement programs and client appreciation day to create and enhance CIBC presence and gain market share.
Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice to clients.
Enhanced customer relationships with personalized service and addressing individual concerns promptly.
Increased client satisfaction by providing tailored financial advice and investment recommendations.
Collaborated with team members to achieve sales targets and improve overall branch performance.
Worked closely with other departments to provide seamless service delivery for complex client requests.
Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
Contributed towards branch growth by identifying prospects within the community and nurturing relationships for new business opportunities.
Advised clients on retirement planning options such as registered accounts or annuities based on individual goals.
Assessed credit applications accurately by analyzing applicants'' financial history, income stability, and repayment capability.
Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
Monitored changes in financial markets and kept clients informed of latest developments.
Assisted clients in navigating complex financial situations, offering solutions that met their unique needs.
Mentored junior colleagues in sales techniques and product knowledge, fostering a collaborative work environment.
Facilitated educational workshops on various financial topics, empowering clients to make informed decisions about their finances.
Managed a portfolio of high net-worth clients, ensuring their financial goals were achieved through strategic planning.
Financial Advisor
TD Canada Trust
05.2022 - 08.2022
Work closely with existing and prospective customers to provide financial reviews, discuss portfolio updates and suggest additional personalized solutions based on their financial goals
Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
Established new client relationships by conducting thorough needs assessments during initial consultations.
Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
Assisted clients with preparing financial plans, conducting investment research, and completing trades and transactions to assess and meet financial goals.
Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on individual needs.
Facilitated new client onboarding process and investment account setup.
Maintained open lines of communication with clients, providing updates and addressing concerns promptly to ensure their peace of mind during the financial planning process.
Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
Coordinated efforts with estate attorneys and tax professionals when creating holistic wealth management plans inclusive of all relevant considerations.
Financial Sales Representative
Cash Money Cheque Cashing Inc.
08.2020 - 04.2022
Maximized revenue potential by identifying cross-selling opportunities for additional products and services.
Implemented initiatives to improve customer satisfaction and increase repeat business.
Collected data on competitors' pricing and promotions through primary and secondary research techniques.
Improved customer retention rates with exceptional follow-up practices and timely resolution of issues.
Consistently exceeded monthly sales quotas while maintaining strong adherence to ethical standards and compliance requirements.
Oversaw financial sales to monitor compliance with legal requirements and company policies.
Educated employees on promotional installment programs, origination processes and compliance requirements related to finance.
Negotiated favorable terms with product providers on behalf of clients, optimizing investment returns without compromising quality or service levels.
Delivered engaging presentations on various financial topics at industry conferences, community events, and client workshops, showcasing the firm''s expertise and boosting brand awareness.
Created, updated and followed up on sales leads contact and sales records.
Contributed to the development of innovative sales strategies that increased market share within competitive industry landscape.
Generated new leads through networking events, referrals, and targeted marketing campaigns.
Networked to identify potential new clients and expand geographic territories.
Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
Compiled and analyzed data to determine approaches to improve sales and performance.
Liaised with customers and funding sources to identify and remove roadblocks to business funding.
Customer Service Representative
Co-operative Bank
07.2014 - 03.2017
Delivered client support through in-person and phone correspondence, supporting bill payments, money transfers, account opening / closing, and loan applications
Liaised with internal and external stakeholders to resolve client account issues, discuss new processes, and deliver a seamless customer experience
Loan Applications & Risk Mitigation: Conducted due diligence when completing loan applications for clients, ensuring sufficient income level, assets, and debt level
Mitigated risk through identification of account status prior to authorizing loans, while additionally reviewing any notes to prepare for specific clients
Stakeholder Engagement: Mediated with credit card company to resolve monetary issues including money transfers on behalf of customer
Training & Mentorship: Supported new employees on an as-needed basis, explaining concepts, systems and resolving issues to drive professional growth and development
Cross-Functional Collaboration: Liaised with Store Manager, District, and regional staff, attending meetings to discuss new policies and processes in addition to any roadblocks to drive resolution.
Lead Client Service Representative at Canadian Imperial Bank of Commerce (CIBC)Lead Client Service Representative at Canadian Imperial Bank of Commerce (CIBC)