Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Fardowsa Jowle

Toronto,ON

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Avis Car Rental
Toronto, ON
10.2022 - 09.2023
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Cashier

FreshCo
Toronto, ON
02.2022 - 09.2022
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.

Server

Cheesecake Factory
Toronto, ON
08.2020 - 07.2022
  • Provided excellent customer service to ensure satisfaction.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Prepared drinks according to standard recipes.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

Education

High School Diploma -

West Humber Collegiate Institute
Toronto, ON
05.2018

Skills

  • Call Management
  • Data Entry
  • Product Sales
  • Computer Proficiency
  • Customer Service

Timeline

Customer Service Representative

Avis Car Rental
10.2022 - 09.2023

Cashier

FreshCo
02.2022 - 09.2022

Server

Cheesecake Factory
08.2020 - 07.2022

High School Diploma -

West Humber Collegiate Institute

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Fardowsa Jowle