Faraz Syed
Kamloops,BC
Summary
Adaptable and personable professional with experience in customer service, hospitality, retail, and food service. Skilled in cash handling, record keeping, and front-line problem solving, with additional exposure to CRM and ERP systems for tracking sales, managing customer interactions, and supporting operational efficiency. Strong background in guest-facing roles as a cook, cashier, and brand ambassador, demonstrating clear communication, patience, and the ability to build positive relationships. Known for reliability, quick learning, and the ability to stay organized under pressure. Committed to delivering excellent service while ensuring smooth and accurate daily operations. Experienced with team leadership and operational management.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Service Advisor
Banner Marine and Recreation
03.2025 - 05.2025
- Delivered excellent customer service by assisting with service options, resolving concerns diplomatically, and promoting additional services with integrity.
- Coordinated appointments, managed inventory, and supported smooth daily operations using ERP (Blackpurl) and POS systems.
- Acted as a liaison between customers and staff, ensuring clear communication and accurate records for billing and transactions.
Brand Ambassador
XMC Marketing
05.2024 - 03.2025
- Engaged customers through demos, events, and social media.
- Built client relationships and provided tailored solutions.
- Supported marketing campaigns and generated leads.
Shift Supervisor
Tk'Emlups Petro-Canada
03.2024 - 02.2025
- Welcomed and assisted customers, responding promptly to their needs.
- Handled transactions, balanced tills, and supported inventory management accurately.
- Trained team members, followed safety protocols, and ensured smooth daily operations.
Cook
Chesters Chicken
05.2024 - 12.2024
- Prepared menu items and maintained kitchen cleanliness.
- Assisted with inventory, food safety, and quality control.
- Collaborated with team members to improve workflow and ensure high-quality service.
Education
Post-Baccalaureate Diploma - Economics
Thompson Rivers University
Kamloops12.2025
Bachelor in Automobile Engineering -
Pune University
India05.2021
Skills
- Multitasking and organization
- Attention to detail
- Excellent communication
- Records maintenance
- Sales expertise
- CRM software
- Point-of-sale system
- Microsoft office
- Customer assistance
- Money handling
- Merchandise restocking
- Front desk operations
- Guest relations
- ERP implementation
Certification
Food Safe
Serve It Right
Languages
English
Full Professional
Timeline
Service Advisor
Banner Marine and Recreation
03.2025 - 05.2025
Brand Ambassador
XMC Marketing
05.2024 - 03.2025
Cook
Chesters Chicken
05.2024 - 12.2024
Shift Supervisor
Tk'Emlups Petro-Canada
03.2024 - 02.2025
Post-Baccalaureate Diploma - Economics
Thompson Rivers University
Bachelor in Automobile Engineering -
Pune University
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