Faraz Khan

$8 Million in contracts negotiated.

• Conduct salary and contractual research and prepare clients for their professional careers.

• Help uphold a positive public perception for clients by organizing personal appearances for community events.

• Informed clients of policies and procedures.
• Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
• De-escalated and resolved customer complaints with punctual, polite and professional service.
• Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.

• Contribute to negotiating and maintaining contracts totaling over $1,000,000 USD
• Review client game tape and create a player profile that effectively demonstrates their skills & abilities and results in a favorable contract offer
• Focus on the complete development of the player brand by increasing athlete marketability through comprehensive strategic plans crafted for each individual client

• Contribute to negotiating and maintaining contracts totaling over $500,000 USD

• Contribute to generating sales of over $2,000,000 by recognizing sales opportunities and providing proficient service
• Help develop and execute marketing plans that resulted in increased company exposure and customer traffic
• Provide assistance to customers through responding effectively to customer questions and concerns regarding merchandise

• Proactively reach out to customers to deepen relationships and further help them meet their needs
• Play a key role in addressing customer concerns and be accountable for problem solving
• Received regional branch recognition award for a 35% sales increase, and exceeded quarterly goals by 240%