Faraz Ahmed
Etobicoke,ON
Summary
- Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
- Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
4
4
years of professional experience
Work History
Rogers Sales Field Agent
Rogers Communications
07.2025 - Current
- Field Sales Agent – Rogers Communications
Energetic and persuasive door-to-door sales representative specializing in Rogers Internet, TV, and mobile plans. Experienced in identifying customer needs, explaining product benefits, and closing sales on the spot. Skilled in communication, relationship building, and meeting daily and monthly sales targets. Dedicated to providing excellent customer service and representing the Rogers brand with professionalism. - Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions. Field Sales Agent – Rogers Communications
Experienced in door-to-door sales of Rogers Internet, TV, and mobile plans. Skilled in communication, customer engagement, and meeting sales targets. - Diagnosed mobile device issues using specialized tools and software.
Mobile Phone Technician
02.2022 - 08.2024
- Diagnosed mobile device issues using troubleshooting techniques and diagnostic tools.
- Conducted repairs on various smartphone models, ensuring functionality and quality standards.
- Assisted customers with technical inquiries, providing solutions and enhancing user experience.
- Collaborated with team members to improve repair processes and workflow efficiency.
- Maintained inventory of spare parts and tools, ensuring readiness for repairs.
- Installed replacement batteries, maintaining strict adherence to safety protocols to avoid overheating.
- Replaced touch-sensitive digitizers and displays using official OEM parts to maintain warranty eligibility.
- Installed wiring, cabling and networking hardware on customer premises.
Education
Intermediate in Computer Science - IT
Aspire Group of College
Pakistan01-2020
Skills
- Door-to-door sales expertise
- Customer Communication: Excellent verbal skills for engaging customers and explaining products clearly
- Negotiation & Closing: Proven ability to handle objections and close deals effectively
- Target Achievement: Consistently meets and exceeds daily and monthly sales goals
- Product Knowledge: In-depth understanding of Rogers products, plans, and promotions
- Team Collaboration: Works efficiently with sales teams and management to achieve company targets
- Time Management: Organized and able to manage routes, appointments, and follow-ups efficiently
- Problem Solving: Quickly identifies customer needs and provides suitable solutions
- Risk evaluation
- Professionalism
- Networking skills
Languages
Punjabi
Full Professional
Hindi
Full Professional
English
Full Professional
Timeline
Rogers Sales Field Agent
Rogers Communications
07.2025 - Current
Mobile Phone Technician
02.2022 - 08.2024
Intermediate in Computer Science - IT
Aspire Group of College
WORK PERMIT
- Work Authorization:
Legally authorized to work in Canada. Valid Canadian Work Permit until 2027. - Available: 24/7