FARANAK DELSHAD
Vancouver,Canada
Summary
Strategic communications and stakeholder engagement professional with an MBA in Business Administration and a master’s in international relations. Experienced in developing and executing media relations strategies, executive communications, and stakeholder engagement initiatives that align with organizational priorities and strengthen public trust. Skilled at serving as a liaison for leadership, media, and community partners, preparing key messages, and supporting executives as spokespersons. Adept at content creation—including speeches, press releases, newsletters, and reports—while monitoring public sentiment to identify risks, opportunities, and areas for improvement. Recognized for diplomacy, discretion, and the ability to build strong relationships across government, community, and organizational environments.
Overview
13
13
years of professional experience
Work History
Senior Executive Assistant and Communication Advisor
Nlaka’ Pamux Nation Tribal Council
10.2023 - Current
- Assessed and improved administrative workflows, introducing efficiency measures that streamlined executive and board communications.
- Developed and distributed communications (CEO reports, newsletters, staff announcements) aligned with organizational priorities and community needs.
- Coordinated public-facing messaging for board and leadership events, ensuring consistent alignment with organizational values.
- Supported executives in speech preparation, media briefings, and key messaging for board and stakeholder presentations.
- Maintained relationships with stakeholders and external partners, ensuring clarity and transparency in communications.
Executive Assistant and Communication Advisor to CEO, Principal & Board
The Westside Schools
02.2022 - 08.2023
- Led communications initiatives for leadership, including CEO reports, impact updates, newsletters, and event communications.
- Supported the organization’s public-facing efforts by drafting executive messaging and ensuring alignment with brand values.
- Coordinated with board members and leadership team to create strategic communications that supported community engagement and nonprofit objectives.
- Mentored staff on communication protocols and presentation of information, ensuring clarity and consistency across all outputs.
Communication & Executive Liaison
Open Road Hyundai
03.2019 - 02.2022
- Acted as a central liaison between CEO, senior managers, and external stakeholders.
- Managed budgets and expenditures by assessing departmental resource needs, preparing expense reports, and monitoring costs to ensure alignment with organizational priorities.
- Oversaw vendor relationships and procurement, negotiating services and supplies while ensuring quality and cost-effectiveness.
Customer Engagement & Communications Lead
Toyota
02.2014 - 09.2018
- Partnered with management on KPIs, corrective actions, and efficiency reporting.
- Led customer communications teams to ensure accurate data and messaging.
- Oversaw implementation of new systems, managing change communication initiatives.
- Presented customer satisfaction (CSI) reports to executives and regulators.
Administrative & Communications Assistant
Avrand Pishro
08.2012 - 01.2014
- Produced meeting minutes, reports, and presentations for executive decisions.
- Conducted market and stakeholder engagement studies to identify opportunities.
- Managed administrative communications and policy follow-ups.
Education
MBA - Leadership And Communications
University Canada West
Vancouver01-2020
Master of International Relations
Tehran University
Tehran, Iran01-2015
Bachelor of Diplomatic Relations
Tehran
Tehran, Iran01-2009
Skills
- Press releases, speeches, talking points, newsletters, web and social content
- Media liaison: inquiries, interviews, statements, earned media opportunities
- Public messaging aligned with policy, council direction, and organizational priorities
- Building relationships with government, community, and media partners
- Supporting executives in council, board, and committee communications
- Preparing briefing notes, backgrounders, and reports for decision-makers
- Coaching spokespeople and mentoring staff on communication strategies
Strategic Communications & Media Relations
Stakeholder & Government Engagement
Leadership & Team Collaboration
- Leading cross-department communications initiatives and workflows
- Supporting performance management, onboarding, and HR communications
- Monitoring media coverage and public sentiment; reporting risks and opportunities
- Policy and process implementation; records and document management
- Workflow planning, KPI tracking, and continuous improvement culture
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- MS Project, CRM, SharePoint
- Digital platforms for content creation and online communications
Analysis & Workflow Optimization
Technical Proficiency
Timeline
Senior Executive Assistant and Communication Advisor
Nlaka’ Pamux Nation Tribal Council
10.2023 - Current
Executive Assistant and Communication Advisor to CEO, Principal & Board
The Westside Schools
02.2022 - 08.2023
Communication & Executive Liaison
Open Road Hyundai
03.2019 - 02.2022
Customer Engagement & Communications Lead
Toyota
02.2014 - 09.2018
Administrative & Communications Assistant
Avrand Pishro
08.2012 - 01.2014
MBA - Leadership And Communications
University Canada West
Master of International Relations
Tehran University
Bachelor of Diplomatic Relations
Tehran