Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Farah Qannam

Oakville,ON

Summary

Retail management professional prepared to drive store success through effective leadership. Recognized for fostering collaborative team environments and achieving operational goals. Known for reliability and adaptability, ensuring seamless alignment with business needs. Expertise in inventory management and customer service excellence.

Overview

3
3
years of professional experience

Work History

Retail Store Manager

Ilahui
09.2023 - Current
  • Directed daily store operations, ensuring optimal customer experience and service quality.
  • Trained and developed team members to enhance product knowledge and sales techniques.
  • Analyzed inventory levels to maintain stock accuracy and prevent shortages.
  • Operated point-of-sale systems efficiently, ensuring accurate transactions.
  • Maintained organized inventory displays, promoting product visibility and accessibility.
  • Handled returns and exchanges professionally, resolving customer concerns promptly.

Cooperative Education Student

Shoppers Drug Mart Pharmacy
02.2025 - 07.2025
  • Accurately stocked and organized incoming medication orders on designated pharmacy shelves
  • Assisted at the prescription pick-up counter, providing excellent customer service and support
  • Supported the pharmacist by bagging and preparing prescriptions for distribution
  • Maintained cleanliness and organization of pharmacy shelves and refrigeration units to ensure proper storage standards
  • Identified and removed expired medications; labeled soon-to-expire drugs with appropriate stickers to ensure inventory compliance

Volunteer

Olive Grove Elementary School
10.2022 - 05.2023
  • Assisted teachers in preparing instructional materials and organizing classroom activities.
  • Mentored younger students in reading comprehension and basic math skills.
  • Developed age-appropriate educational games to enhance learning experiences for students.
  • Supervised recess periods, ensuring safety rules were followed while promoting healthy physical activity.

Education

High School Diploma -

Meadowvle Secondary School
Mississauga, ON
06-2025

Skills

  • Customer service
  • Strong multi-tasking
  • Retail operations
  • Problem-solving
  • Highly motivated
  • Friendly and outgoing
  • Store maintenance

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Cooperative Education Student

Shoppers Drug Mart Pharmacy
02.2025 - 07.2025

Retail Store Manager

Ilahui
09.2023 - Current

Volunteer

Olive Grove Elementary School
10.2022 - 05.2023

High School Diploma -

Meadowvle Secondary School

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Farah Qannam