With over 15 years of experience across project management, diplomatic advisory, executive assistance, and committee management, I offer a versatile skill set geared towards driving organizational success. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Executive Assistant to Deputy General Manager
Metro Vancouver
02.2023 - Current
Leads and oversees key projects, serving as the primary point of contact for project stakeholders and ensuring timely delivery within budget constraints
Utilizes business analysis skills to assess project requirements, gather user feedback, and identify areas for process improvement
Collaborates cross-functionally with department heads and team members to align project objectives with organizational goals and priorities
Coordinates committees within the organization, including preparing work plans, tracking action items, and ensuring follow-up on deliverables
Acts as a liaison between committee members and key stakeholders, ensuring effective communication and collaboration
Provides high-level administrative support to the Deputy General Manager, managing complex calendars, coordinating meetings, and handling confidential correspondence.
Project Delivery Manager
Wärtsilä
10.2022 - 02.2023
Conducted meetings with clients, analyzed business challenges, gathered documents, and interpreted functional and non-functional business requirements
Conducted gap analysis, set up primary product benchmarks, backlogs, and produced mock-ups
Gathered and processed feedback from clients and end-users
Created and maintained comprehensive project documentation
Managed team capacity and ensured quality of delivery is reached
Monitored project progress, tracked KPIs, and managed budgets
Collaborated with developers to make sure new Software Development Kit releases meet requirements and conform to best practices and security standards
Prepared and provided training to clients.
Executive Assistant to CEO
Response Biomedical Corp.
09.2021 - 10.2022
Managed the status, resources, and timelines for all items and worked with management and internal teams to provide updates on issues and advance the same
Served as the liaison on all communications for internal teams, channel partners and the board
Responsible for communicating updates, information, and changes
Appointed as a delegate to participate in meetings when needed
Oversaw expenses around projects and office management, prepared expense accounts for the CEO
Managed administrative functions, such as the preparation and formatting of any written communication, reporting, or presentation
Managed repository for any maintenance and storage of any files or documentation and other various administrative duties as required
Ensured appropriate technology is leveraged to execute tasks
Managed other operational activities
Participated in developing organizational guidelines and procedures, Assisted in the hiring and Training processes, Managed the organization's employee database 'BambooHR' and prepared reports
Handled travel, events, and calendar management.
Project Estimator
Xypex Chemical Corporation
03.2021 - 09.2021
Estimated projects value by analyzing specifications and architectural/ civil/ structural plans
Managed the company's CRM tool (Xypex Project Tracking)
Coordinated projects internationally
Organized cross-functional meetings and facilitated communication to foster collaboration among different stakeholders
Collected, analyzed marketing data, and maintained accurate and complete records
Created graphs for easy understanding of data for US metropolitan statistical areas
Translated the company's technical Literature and website into French and Arabic.
Manager - Joint Parliamentary Commission Morocco- European Union
House of Councilors, Parliament of the Kingdom of Morocco
09.2016 - 10.2020
Developed and implemented work plans and research projects
Conducted background research and data support for commission members' initiatives
Analyzed and drafted reports on the evolution of the fisheries and agricultural agreements between Morocco and the European Union
Developed options and strategies for the work of the commission
Ensured strategic monitoring regarding the relations between Morocco and EU member states
Supported the execution of meetings and conferences by coordinating logistics, preparing agendas, developing content, taking notes, and following up on resulting action items
Drafted talking points and presentations for external audiences
Ensured ongoing relations with the European delegation
Ensured media relations
Planned and participated in meetings held between Moroccan parliamentarians, members of the commission, and MEPs held in the European Parliament in Brussels and Strasbourg
Acted as Interpreter (French/ English) during 1:1 meetings between Moroccan parliamentarians and European MPs
Supervised a team of three administrative staff, coordinating their responsibilities, providing leadership, and ensuring efficient operations within the commission
Participated at the 62nd session of the commission on the Status of Women, organized by the Inter-Parliamentary Union and UN Women, held on March 13 and 14, 2018, in New York, USA.
Diplomatic Advisor
House of Councilors, Parliament of the Kingdom of Morocco
01.2013 - 09.2016
Analyzed and interpreted foreign policies
Liaised with government officials, international organizations, governmental or otherwise
Collaborated with international institutions
Planned international delegations' official visits to the Moroccan Parliament: issuing invitation letters, providing protocol and logistical arrangements
Planned and organized forums, conferences, and workshops
Participated at The World E-Parliament Conference 2016, co-organized by the Inter-Parliamentary Union and the Chamber of Deputies of Chile, from June 28 to July 1, in Valparaiso, Chile.
Project Manager
House of Councilors, Parliament of the Kingdom of Morocco
09.2009 - 01.2013
Led the E-Parliament initiative (dematerialization of processes)
Planned the procurement and purchase of supplies, equipment, and services
Developed Standard Operating Procedures
Member of the team responsible for the design and implementation of the Administration Reform Plan.
Test Engineer
CSS Corp/ alcatel-Lucent
03.2008 - 07.2009
Developed Procedures
Conducted Testing: perform VOIP (Voice Over IP) tests between PBXs (Private Branch Exchange) (OXOs and OXEs) using SIP (Session Initiation Protocol)
Provided Technical Support
Ensured Compliance
Produced Documentation
Customer training and information.
Education
Master's degree - Logistics And Supply Chain Management
SKEMA Business School
2012
Bachelor's degree - Engineering And Management Sciences