Farah Kadaoui
Saint-hubert,Canada
Summary
A dedicated and motivated individual with a strong foundation in teamwork, organizational skills, and effective communication. Proficient in digital tools and recognized for empathy and active listening, supporting thoughtful problem-solving and constructive conflict resolution. Eager to apply these strengths within an academic environment and to contribute meaningfully to future learning and development.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work history
Secretary
Marie‑Victorin School Board – Multiple schools
07.2022 - 06.2025
- Managed daily student reception and provided essential support for logistical and academic needs.
- Maintained regular and effective communication with families, teachers, and educational staff, serving as a key link within the school community.
- Provided comprehensive administrative support to teaching staff, including managing schedules, booking rooms, and drafting internal newsletters.
- Actively participated in special projects focused on supporting students with specific needs, demonstrating a commitment to enhancing the educational experience for all.
- Coordinated psychology and speech therapy assessments, ensuring seamless integration of specialist support services.
Customer Service Agent
Nordia
08.2019 - 12.2019
- Developed strong active listening and conflict resolution skills in a fast-paced environment.
- Provided guidance and support to customers through various procedures, enhancing their overall experience.
- Collaborated well with other customer agents to deliver consistent service across various platforms.
Executive Assistant to the CEO and Executive Team
Groupe Éden
01.2017 - 12.2019
- Filed reports timely to keep executives informed about departmental progress.
- Trained junior staff members, boosting overall team productivity in administration tasks.
- Scheduled meetings, conferences and appointments.
Receptionist
Ambitions Voyages
01.2015 - 12.2017
- Managed public reception, provided administrative support, and scheduled appointments.
Education
Diploma in Secretarial Studies - Office Administration
Centre de formation professionnelle La Prairie
canada 05.2022 - 05.2023
Bachelor’s Degree - English Language and Literature
Université d'Oran 2
Algeria 10.2013 - 06.2016
Skills
- Teamwork
- Organisational
- Communication
- Digital Proficiency
- Empathy & Active Listening
- Conflict Resolution or Problem-Solving
Volunteer Experience
- Active Member, Maricourt School Foundation, Organise fundraising events and activities for pupils, playing a key role in community initiatives.
- Volunteer, Oran Orphanage, Organised and hosted parties and activities for children.
- Educational Fair Planning, Groupe Éden, Co-planned educational and tourism fairs, gaining experience in event coordination.
Languages
Arabic
Native
French
Fluent
English
Upper intermediate
Affiliations
- Travel and cultural discovery
- Camping and outdoor activities
- Stand-up paddleboarding
Timeline
Secretary
Marie‑Victorin School Board – Multiple schools
07.2022 - 06.2025
Diploma in Secretarial Studies - Office Administration
Centre de formation professionnelle La Prairie
05.2022 - 05.2023
Customer Service Agent
Nordia
08.2019 - 12.2019
Executive Assistant to the CEO and Executive Team
Groupe Éden
01.2017 - 12.2019
Receptionist
Ambitions Voyages
01.2015 - 12.2017
Bachelor’s Degree - English Language and Literature
Université d'Oran 2
10.2013 - 06.2016
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