Summary
Overview
Work history
Education
Skills
Volunteer Experience
Languages
Affiliations
Timeline
Generic
Farah Kadaoui

Farah Kadaoui

Saint-hubert,Canada

Summary

A dedicated and motivated individual with a strong foundation in teamwork, organizational skills, and effective communication. Proficient in digital tools and recognized for empathy and active listening, supporting thoughtful problem-solving and constructive conflict resolution. Eager to apply these strengths within an academic environment and to contribute meaningfully to future learning and development.

Overview

10
10
years of professional experience
4
4
years of post-secondary education

Work history

Secretary

Marie‑Victorin School Board – Multiple schools
07.2022 - 06.2025
  • Managed daily student reception and provided essential support for logistical and academic needs.
  • Maintained regular and effective communication with families, teachers, and educational staff, serving as a key link within the school community.
  • Provided comprehensive administrative support to teaching staff, including managing schedules, booking rooms, and drafting internal newsletters.
  • Actively participated in special projects focused on supporting students with specific needs, demonstrating a commitment to enhancing the educational experience for all.
  • Coordinated psychology and speech therapy assessments, ensuring seamless integration of specialist support services.

Customer Service Agent

Nordia
08.2019 - 12.2019
  • Developed strong active listening and conflict resolution skills in a fast-paced environment.
  • Provided guidance and support to customers through various procedures, enhancing their overall experience.
  • Collaborated well with other customer agents to deliver consistent service across various platforms.

Executive Assistant to the CEO and Executive Team

Groupe Éden
01.2017 - 12.2019


  • Filed reports timely to keep executives informed about departmental progress.
  • Trained junior staff members, boosting overall team productivity in administration tasks.
  • Scheduled meetings, conferences and appointments.

Receptionist

Ambitions Voyages
01.2015 - 12.2017
  • Managed public reception, provided administrative support, and scheduled appointments.

Education

Diploma in Secretarial Studies - Office Administration

Centre de formation professionnelle La Prairie
canada
05.2022 - 05.2023

Bachelor’s Degree - English Language and Literature

Université d'Oran 2
Algeria
10.2013 - 06.2016

Skills

  • Teamwork
  • Organisational
  • Communication
  • Digital Proficiency
  • Empathy & Active Listening
  • Conflict Resolution or Problem-Solving

Volunteer Experience

  • Active Member, Maricourt School Foundation, Organise fundraising events and activities for pupils, playing a key role in community initiatives.
  • Volunteer, Oran Orphanage, Organised and hosted parties and activities for children.
  • Educational Fair Planning, Groupe Éden, Co-planned educational and tourism fairs, gaining experience in event coordination.

Languages

Arabic
Native
French
Fluent
English
Upper intermediate

Affiliations

  • Travel and cultural discovery
  • Camping and outdoor activities
  • Stand-up paddleboarding

Timeline

Secretary

Marie‑Victorin School Board – Multiple schools
07.2022 - 06.2025

Diploma in Secretarial Studies - Office Administration

Centre de formation professionnelle La Prairie
05.2022 - 05.2023

Customer Service Agent

Nordia
08.2019 - 12.2019

Executive Assistant to the CEO and Executive Team

Groupe Éden
01.2017 - 12.2019

Receptionist

Ambitions Voyages
01.2015 - 12.2017

Bachelor’s Degree - English Language and Literature

Université d'Oran 2
10.2013 - 06.2016
Farah Kadaoui