Summary
Overview
Work History
Education
Skills
Certification
Languages
Community Service
Accomplishments
ADDITIONAL INFORMATION
Timeline
Generic

FARAH F PRADHAN

Calgary,Alberta

Summary

Over 15 years- Meticulous Medical Records Management with solid experience and adherence to patient privacy protocols. Over 5 Years- Compassionate Advocate with expertise in trauma-informed counseling and Mental Health/Addictions management. Supports victims with non-judgmental assistance and connection to community resources.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Medical Records and Health Information Technician

Tom Baker Cancer Centre/South Health Campus Hospital- Alberta Health Services
07.2008 - 03.2018
  • Processed requests for information and released information to persons or agencies according to regulations.
  • Assured records for completeness, accuracy and compliance with regulations.
  • Retrieved 800/day patient medical records for physicians, technicians and staff.
  • Assisted physicians, clinicians and medical center staff with inquiries relative to dictations.
  • Trained staff in proper techniques for obtaining, compiling and reporting on health data.
  • Ensured quality, accuracy, accessibility and security in both paper and electronic systems.
  • Transcribed information in electronic forms.
  • Utilized analytical and problem-solving skills to deal with procedural options, priority setting and processing problematic situations.
  • Collaborated positively with peers and other staff members to maintain friendly, supportive and cooperative work atmosphere.

Pharmacy Technician

Costco Wholesale Pharmacy
12.2006 - 01.2008
  • Assisted with billing, entering orders with high accuracy and verifying insurance.
  • Prevented recordkeeping and service errors with accurate data entry, verifying all information and correcting issues immediately.
  • Dispensing and Compounding (250) medications/day
  • Delivered aseptic techniques and sterilized equipment to minimize infections.
  • Supported pharmacists with measuring, counting and labeling prescriptions.
  • Monitored individual patient medication by creating and maintaining profiles.

Medical Office Administrative Assistant

Royal Oak Medical Clinic
02.2005 - 12.2007
  • Adequately maintained assurance health standards according Canadian Health Act.
  • Coordinated referrals, setting up appointments and organizing related records.
  • Assisted nursing professionals and office practitioners, promoting smooth appointment flow.
  • Coordinated transfer of lab specimens and results between offices.
  • Scheduled patient appointments in EMR system.
  • Facilitated and processed billing statements and invoices.
  • Coordinated patient admissions through proactive communication with hospital personnel.
  • Transcribed physician notes, detailing diagnosis or recommendations.
  • Maintained privacy and confidentiality of patients in compliance with policies and regulations.
  • Managed registration desk by answering telephones and transferring calls to designated department.

Education

Diploma - Health Information Managment

Algonquin College
Ottawa
01.2012

Diploma - Pharmacy Tecnician

Robertson College
Alberta
02.2007

Diploma - High School Diploma

Forestlawn High School
Calgary, AB
06.2006

Skills

  • Skill building
  • Self motivation
  • Crisis intervention
  • Medical terminology
  • Social perceptiveness
  • Treatment planning
  • Attention to detail
  • Reliability
  • Detail-Oriented

Certification

  • Certification - CPR- First Aid Emergency Responder, StJhon Ambulance, Calgary, January 2021
  • Certification - Mental Health First Aid, Canadian Mental Health Association, Calgary, January 2021
  • Certification - Suicide Prevention, Imagine Institute, Edmonton, January 2022
  • Certification - Trauma Informed Trainning, Imagine Institute, Edmonton, March 2023
  • Certification - Psychological First Aid, Canadian Red Cross, Calgary, September 2023
  • Certification - Brain Story Certification, Alberta Family Wellness Initiative, Alberta, October 2023

Languages

English Proficient (C2)
Urdu Intermediate (B1)
Gujarati Upper Intermediate (B2)
Katchi Upper Intermediate (B2)
Hindi Intermediate (B1)
Swahilli Intermediate (B1)

Community Service

Canadian Red Cross, Ready When Time Comes- Responder, Calgary, Alberta, 2020-01, 2022-12, Enrolled in training and workshops to enrich skills and acquire higher certification., Managed scenes and delivered care in coordination with other medical professionals, police officers and fire department personnel., Remained calm and collected during stressful and critical situations to resolve issues.

Accomplishments

  • Ambassador/Fund Raiser, World Partnership Walk, Calgary, Alberta, August 2002 - August 2013
  • Overcame donor objections using skilled mix of persuasive communication style and prepared call scripts.

ADDITIONAL INFORMATION

References Upon Request

Timeline

Medical Records and Health Information Technician

Tom Baker Cancer Centre/South Health Campus Hospital- Alberta Health Services
07.2008 - 03.2018

Pharmacy Technician

Costco Wholesale Pharmacy
12.2006 - 01.2008

Medical Office Administrative Assistant

Royal Oak Medical Clinic
02.2005 - 12.2007

Diploma - Health Information Managment

Algonquin College

Diploma - Pharmacy Tecnician

Robertson College

Diploma - High School Diploma

Forestlawn High School

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FARAH F PRADHAN