Overview
Work History
Education
Skills
Affiliations
Volunteer Work
Timeline
Generic

Farah Elabd

Ottawa,ON

Overview

5
5
years of professional experience

Work History

Sales Representative and Manager on Duty

Rogers
04.2022 - Current
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
  • Organized sales paperwork, presented proposals and finalized contracts.
  • Attended advanced training sessions and conferences to increase product knowledge and productivity.
  • Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.

Engineering and Design Student Ambassador

Carleton University
09.2022 - 04.2023
  • Organized 5 events to promote the Faculty of Engineering and Design, resulting in a 30% increase in attendance and engagement.
  • Conducted 50 campus tours for prospective students, resulting in a 10% increase in applications to the Faculty of Engineering and Design.
  • Welcomed guests and directed each person to desired party, room or activity.
  • Provided general cleaning of venue spaces before, during and after events.
  • Used coordination and planning skills to achieve results according to schedule.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.

Cashier

The Woodsource
12.2021 - 04.2022
  • Collected and authorized payments of customers.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Used POS system to enter orders, process payments and issue receipts.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.

Design Consultant

Anaya Arts
10.2021 - 03.2022
  • Developed design deliverables that elevated, differentiated and functioned on-brand and on-strategy.
  • Verified achievement of design requirements for advertising, multimedia and marketing projects.
  • Prepared strategies and proposed concepts for client approval.
  • Contacted other designers to assist in job duties.
  • Maintained consistent use of graphic imagery in materials and other marketing outreach.

Sales Associate

Urban Planet
09.2019 - 09.2021
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Maintained store cleanliness and merchandise presentation to ensure increased customer attraction
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Maintained and enforced strict and up-to-date cleanliness and social distancing policies regarding the COVID-19 outbreak to ensure both employee safety and customer satisfaction.
  • Warmly greeted new and returning customers and developed relationships resulting in customer loyalty
  • Swiftly and successfully resolved conflict resulting in customer satisfaction

Education

Bachelor of Industrial Design -

Carleton University
Ottawa, ON
04.2024

High School Diploma -

Stephen Lewis Secondary School
Mississauga, ON
06.2020

Skills

  • Expert in Adobe Photoshop, Adobe Illustrator, and SolidWorks
  • Social media templates and marketing
  • Microsoft Word, Excel, and Powerpoint
  • Fluent in English, Arabic and French
  • Skilled in using Figma (Design Software)
  • Story Production
  • New Product Development

Affiliations

Creative Corner Design Team Member

  • Collaborated with other team members and marketing team to brainstorm and discuss ideas
  • Created mood boards and conducted research and presented to clients
  • Created wireframing ideas for clients' website

Volunteer Work

French Reading Buddy

  • Assisted children (aged 6 to 8) at selecting books to read for each session
  • Read and aided children at understanding the plot and French vocabulary
  • Improved children's pronunciation of French words
  • Updated parents on children's progress

Timeline

Engineering and Design Student Ambassador

Carleton University
09.2022 - 04.2023

Sales Representative and Manager on Duty

Rogers
04.2022 - Current

Cashier

The Woodsource
12.2021 - 04.2022

Design Consultant

Anaya Arts
10.2021 - 03.2022

Sales Associate

Urban Planet
09.2019 - 09.2021

Bachelor of Industrial Design -

Carleton University

High School Diploma -

Stephen Lewis Secondary School

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Farah Elabd