Farah Alrasheed
Mississauga,Canada
Summary
- Passionate about staying abreast of social media trends, with experience in content creating using social media platforms(Instagram, Facebook and TikTok).
- Demonstrated strong problem-solving skills and an analytical mindset through successful project completions.
- Proven track record in time management and achieving results in fast-paced, team environments effectively.
- Proficient in Microsoft Office Suite (Word, PowerPoint, Excel).
- Excellent oral and communication skills.
- Attention to detail and organizational skills.
Overview
5
5
years of professional experience
Work History
New Patient Coordinator
Newlife Fertility Centre
Mississauga, Canada
08.2024 - Current
- Manage client information using NetSuite, Oscar and CRM platforms
- Respond to inquiries and coordinate patient appointments, providing exceptional customer support
- Conduct administrative tasks and maintain data accuracy
Sales Associate
The Source (Bell)
Mississauga, Canada
08.2022 - Current
- Sold mobile plans, devices, and home security products, ensuring tailored solutions for customers
- Provided technical support and enhanced the shopping experience with product demonstrations
Call Centre Agent
Concentrix
Mississauga, Canada
02.2020 - 06.2022
- Delivered exceptional customer service for Petro Points card users via phone and email
- Resolved issues and processed payments efficiently
Media Manager
Arts of the Middle East Festival (Chameleon Marketing)
, North America
- Invited influencers to the largest Middle Eastern festival in North America, ensuring high visibility and attendance
- Created promotional video reels in collaboration with the team before the event
- Managed social media accounts during the festival, posting live stories, updates, and going live for remote viewers
- Enhanced audience engagement through strategic real-time content creation
- Contract Role
Event Reporter
Canadian Egyptian Arts Organization
Mississauga, Canada
- Covered high-profile events, including Middle Eastern star Ehab Tawfik's performance
- Conducted interviews and collaborated with influencers to boost event visibility
Education
Certificate - Digital Marketing & E-commerce Certificate
Google Coursera
Remote 08-2024
Bachelor of Journalism Degree -
Humber College
Certificate - Marketing
HubSpot
RemoteSkills
- CRM platforms
- Social Media
- SEO
- Digital Campaigns
- Influencer collaboration
- Live event social media coverage
- Audience engagement
- Microsoft Office Suite
- NetSuite
- Analytics tools
- Adobe
- Strong communication
- Time management
- Creative problem-solving
- Teamwork
Timeline
New Patient Coordinator
Newlife Fertility Centre
08.2024 - Current
Sales Associate
The Source (Bell)
08.2022 - Current
Call Centre Agent
Concentrix
02.2020 - 06.2022
Media Manager
Arts of the Middle East Festival (Chameleon Marketing)
Event Reporter
Canadian Egyptian Arts Organization
Certificate - Digital Marketing & E-commerce Certificate
Google Coursera
Bachelor of Journalism Degree -
Humber College
Certificate - Marketing
HubSpot
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