Farah Al Ali
Maple Ridge,BC
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Leader
Sirocco Mediterranean Cuisine
Maple Ridge, BC
09.2020 - 10.2023
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Swept and mopped floors in the kitchen area at regular intervals throughout shift.
- Assisted in preparing salads and desserts when requested by chefs or supervisors.
- Sanitized surfaces after each use following standard sanitation practices.
- Ensured that workstations were kept neat and tidy throughout the shift.
- Unloaded deliveries from vendors ensuring that all items were accounted for.
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Fostered positive employee relationships through communication, training and development coaching.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
Volunteer
Immigrant Services Society Of BC
Maple Ridge, BC
03.2019 - 07.2019
- Provided compassionate assistance to clients in need of help.
- Assisted with daily living activities such as bathing, dressing, and meal preparation.
- Maintained a safe environment by following safety protocols at all times.
- Ensured that all patient rights were respected at all times.
- Provided emotional support to patients who were struggling emotionally or mentally.
Education
OFFICE DIPLOMA - OFFICE DIPLOMA
INSTITUTION ADMINISTRATION RUSAFA
IRAQ07-1997
Skills
- Complaint Resolution
- Quality Improvement
- Coaching
- Documentation and Reporting
- Shift Scheduling
- Cash Handling
- Client Service
- Safety Processes and Procedures
Languages
English
Limited
Arabic
Professional
Certification
- CLASS 5 DRVING LICENCES.
- WHIMIS 2015.
- VOLUNTEER.
Timeline
Team Leader
Sirocco Mediterranean Cuisine
09.2020 - 10.2023
Volunteer
Immigrant Services Society Of BC
03.2019 - 07.2019
OFFICE DIPLOMA - OFFICE DIPLOMA
INSTITUTION ADMINISTRATION RUSAFA
- CLASS 5 DRVING LICENCES.
- WHIMIS 2015.
- VOLUNTEER.
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