Faouzi "ENZO" Karout
Grimshaw,AB
Summary
Dynamic Sales/Business Finance Manager with a proven track record at North Edmonton Kia, excelling in credit analysis and customer service. Successfully increased sales revenue through strategic planning and effective team leadership. Adept at performance analysis and fostering long-lasting client relationships, driving engagement and satisfaction in a competitive market.
Overview
13
13
years of professional experience
Work History
Sales/Business Finance Manager
NORTH EDMONTON KIA
07.2025 - Current
- Contact leads and complete a credit application.
- Get clients approved.
- Select vehicles that based on LTV.
- Learned and utilized financial software for data entry and report generation.
Sales Manager
Go Auto Outlet
11.2022 - 07.2025
- Developed sales strategies to increase product visibility and boost customer engagement.
- Conducted market research to identify emerging trends and customer preferences.
- Utilized CRM software to track leads, manage client relationships, and analyze performance metrics.
- Assisted in training new team members on sales techniques and company products.
- Delivered presentations to clients, highlighting product features and benefits effectively.
- Monitored competitor activities to inform strategic decision-making for promotions and pricing.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
Sales Associate
Go Auto Oultet
05.2021 - 10.2022
- Provided exceptional customer service, addressing inquiries and resolving issues to enhance client satisfaction.
- Maintained accurate inventory records, ensuring product availability and minimizing discrepancies.
- Collaborated with team members to execute promotional displays, driving sales and increasing customer engagement.
- Assisted in training new staff on sales techniques and operational procedures to improve team performance.
- Developed strong relationships with customers, fostering loyalty through personalized service and follow-ups.
- Participated in regular team meetings to discuss sales strategies and share best practices for achieving targets.
- Built relationships with customers to encourage repeat business.
Auto Body Shop Manager
Speedy Collision
02.2019 - 04.2021
- Supervised daily operations to ensure efficient workflow and high-quality service delivery.
- Implemented process improvements that enhanced repair turnaround times and customer satisfaction.
- Managed inventory levels, ensuring availability of necessary parts while minimizing excess stock.
- Trained and mentored staff on best practices in auto body repair techniques and safety protocols.
- Developed and maintained relationships with suppliers to secure competitive pricing for materials.
- Analyzed operational data to identify areas for efficiency gains and cost reductions.
- Conducted regular quality control inspections to uphold high standards of workmanship.
- Led team meetings to promote communication, set goals, and align on project priorities.
Autobody Prepper/Painter
Summit GM Chevrolet GMC Buick
07.2016 - 02.2019
- Prepared surfaces for painting by sanding, masking, and applying primer to ensure optimal finish quality.
- Mixed paint colors and applied finishes using spray guns to achieve desired aesthetic results.
- Inspected completed work for accuracy and quality, ensuring adherence to industry standards.
- Mentored junior painters on proper techniques and safety protocols, fostering a culture of continuous learning.
- Performed buffing and finishing duties at end of each paint job.
- Achieved seamless paint jobs by thoroughly prepping surfaces, including sanding, masking, and priming.
- Prepared vehicles by removing unnecessary accessories and applying protections to adjacent surfaces.
- Removed surface imperfections, applied special undercoats, and sealed seams to ready surfaces for paint application.
- Increased productivity by efficiently managing multiple projects simultaneously while maintaining a high standard of quality control.
- Operated hand-held spray guns and automated spray paint.
Auto Body Apprentice
City Collision
04.2012 - 06.2016
- Assisted in disassembling and assembling vehicle parts to facilitate repair processes.
- Utilized various hand and power tools for precision in bodywork tasks.
- Maintained organized workspaces to enhance safety and operational efficiency.
- Collaborated with senior technicians to learn advanced repair techniques and best practices.
- Documented repair progress accurately, contributing to project tracking and workflow management.
- Conducted quality checks on completed repairs to ensure adherence to industry standards.
Education
Red Seal Certification - Auto Body Technician
Northern Alberta Institute of Technology
Edmonton02-2012
Skills
- Cash flow management
- Auditing procedures
- Profitability analysis
- Staff training
- Credit analysis
- Strategic planning
- Workflow coordination
- Continuous improvement
- Performance reviews
- Coaching and training
- Performance analysis
- Departmental oversight
- KPI management
- KPI development
- Sales enablement
- Teamwork
- Willing to learn
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Excellent communication
- Reliability
- Critical thinking
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Decision-making
- Team building leadership
- Dallas Cowboys Fan
Accomplishments
RANKED #14 IN ALL OF GO AUTO IN SALES FOR THE YEAR OF 2022
RED SEAL CERITIED AUTO BODY TECHNICIAN
Languages
English
Full Professional
Timeline
Sales/Business Finance Manager
NORTH EDMONTON KIA
07.2025 - Current
Sales Manager
Go Auto Outlet
11.2022 - 07.2025
Sales Associate
Go Auto Oultet
05.2021 - 10.2022
Auto Body Shop Manager
Speedy Collision
02.2019 - 04.2021
Autobody Prepper/Painter
Summit GM Chevrolet GMC Buick
07.2016 - 02.2019
Auto Body Apprentice
City Collision
04.2012 - 06.2016
Red Seal Certification - Auto Body Technician
Northern Alberta Institute of Technology
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