Fani Ziskos Tavlaridis

www.woodseventsco.com

• Managed day-to-day business operations.
• Created Custom Decor for rentals such as: Neon Signs, Vinyl Letters, Wedding Arches, Florals, Lighting, Custom Prints
• Produced Events as the Principal planner from start to finish.
• Decorated Weddings, Private Dinners & Corporate Events.
• Implemented marketing strategies to increase brand awareness and attract new customers.
• Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
• Developed strong relationships with partner vendors to increase volume of event bookings.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
• Managed social media accounts for optimal audience engagement and increased online presence.
• Organized successful trade show exhibits, showcasing products or services effectively to potential customers or partners.

• Enhanced event attendee experience by overseeing all aspects of event planning and execution.
• Expanded audience reach by developing engaging promotional materials for various online platforms such as social media channels and email newsletters.
• Elevated client satisfaction rates by providing exceptional support throughout the entire lifecycle of each event project.

• Managed administrative logistics of events planning, event booking, execution and event promotions.
• Met and exceeded monthly sales targets and overall annual target by 20%.
• Liaised with marketing and PR colleagues to promote special events in social calendars.
• Oversaw preparation and management of event budgets to deliver at or below projected costs.
• Established strong relationships with vendors, securing optimal pricing and service quality for events.
• Increased client satisfaction by delivering tailored events that met their unique objectives and preferences.
• Coordinated catering services and planned menus to compliment event theme.
• Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
• Developed Banquet Contracts, Policies & Guidelines & Catering Packages.
• Increased customer engagement through social media.
• Boosted engagement rates with the creation of compelling and visually appealing content.
• Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.

• Solicited, negotiated and booked new and repeat business through previous clients, local businesses and event management companies to maximize catering revenue and meet and exceed goals.
• Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
• Tracked invoices, receipts and deposit slips to generate monthly fiscal statements.
• Entered financial data into company accounting database for verification and reconciliation, maintaining accurate and current accounts at all times.
• Supported events execution and venue set up and tear down.
• Fostered a positive work environment for staff members, encouraging teamwork and open communication among colleagues.
• Communicated with customers to review catering goals and budget, deliver quotes and proposals, schedule event and carry out catering needs as contracted.
• Monitored and controlled banquet budget and coordinated with events budgets to maximize revenue and minimize expenses while providing quality guest service.
• Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
• Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
• Oversaw preparation of marketing copy, images, videos, emails, and other collateral.

• Oversaw restaurant operations in a unionized environment, on university campus.
• Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
• Strong ability to manage and resolve workplace conflicts.
• Actively participated in ongoing customer service programs to build sales and rapport in the community.
• Maintained a safe working and guest environment to reduce the risk of injury and accidents.
• Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
• Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.
• Correctly calculated inventory and ordered appropriate supplies.
• Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
• Prepared for and executed new menu implementations.

• Assisted principal coordinator in following schedules and timelines for events.
• Performed event coordination for larger parties and gatherings.
• Prepared, set up and stroke decor

• Managed a diverse team of Food & Beverage staff, fostering a positive work environment and high employee satisfaction.
• Maximized efficiency by coaching team on Franchise Standards, general industry practices, company procedures, and technology systems.
• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Correctly calculated inventory and ordered appropriate supplies.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Tracked daily sales transactions and invoices for accurate and updated financial reporting.
• Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.

• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

• Received, screened and routed incoming calls.
• Prepared vendor invoices via ACCPAC accounting software and processed incoming payments.
• Oversaw office inventory activities, including ordering and requisitions, stocking, and shipment receiving.
• Maintained computer and physical filing systems.
• Developed standard operating procedures for all administrative employees.
• Regularly inspected the facilities to ensure that they met fire, hazard and safety guidelines.
• Reviewed accounts on a monthly basis to assess aging and pursue collection of funds.
• Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.

• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Reconciled cash and credit card transactions to maintain accurate records.
• Tracked daily sales transactions and invoices for accurate and updated financial reporting.
• Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
• Assisted in development and implementation of new menus to offer variety and options to customers.

• Organized incoming and outgoing file movements in an efficient and accurate manner.
• Scanned physical files into digital records.
• Assisted in preparing district informational materials such as brochures and newsletters.
• Managed administrative logistics of events planning, event booking and event promotions.