FANHUI ZHAO
San Jose
Summary
Dynamic Office Operations Manager with expertise in team leadership, vendor management, and event planning. Proven track record in enhancing operational efficiency and executing large-scale events for diverse audiences.
Overview
13
13
years of professional experience
Work History
Senior Office Operations Manager
Bytedance
San Jose, CA
01.2026 - Current
- Administered facilities management for a vast Bay Area portfolio exceeding 1 million square feet across two cities and four offices, maintaining operational excellence for 5,000+ daily users.
- Collaborated with management to develop and deploy effective strategies aimed at improving workplace efficiency and resolving operational challenges.
- Managed execution of multiple $1M+ event budgets, consistently accommodating over 10,000 attendees across various venues.
- Oversaw multiple service lines—events, reception, employee experience, mailroom, and janitorial operations—to ensure cohesive integration with organizational culture and enterprise objectives.
Office Operations Manager
Bytedance
San Jose, CA
08.2021 - 01.2026
- Oversaw daily office operations to enhance efficiency and streamline workflows.
- Developed and implemented operational policies to improve process consistency.
- Coordinated cross-functional projects, ensuring alignment with organizational goals.
- Managed vendor relationships, negotiating contracts to optimize service quality.
Office Manager
OPPO
San Diego, CA
01.2020 - 08.2021
- Directed management of three offices to ensure efficient operations and employee productivity.
- Facilitated comprehensive travel planning to support organizational operations across domestic and international destinations.
- Coordinated logistics and activities for company team events, fostering team cohesion and engagement.
Co-Founder
Dreams
San Francisco, CA
08.2013 - 08.2014
- Provided guidance to international students in identifying suitable housing options and negotiating favorable lease terms.
- Assisted clients with opening bank accounts. Supported setup of utility services for new accounts.
- Assisted with school graduation processes at immigration consulate. Supported students in navigating documentation requirements. Provided guidance on application procedures for graduation-related services.
Education
Master of Science - Human Resources Management
University of California, San Diego
La Jolla, CA08.2021
Master of Arts - International Marketing
Hult International Business School
San Francisco08.2013
Bachelor of Arts - Business Administration
University of Portsmouth
United Kingdom08.2012
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Vendor management
- Events planning
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Timeline
Senior Office Operations Manager
Bytedance
01.2026 - Current
Office Operations Manager
Bytedance
08.2021 - 01.2026
Office Manager
OPPO
01.2020 - 08.2021
Co-Founder
Dreams
08.2013 - 08.2014
Master of Science - Human Resources Management
University of California, San Diego
Master of Arts - International Marketing
Hult International Business School
Bachelor of Arts - Business Administration
University of Portsmouth