Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Fanglin Liu

Arcadia

Summary

Dynamic professional with extensive experience as a Translator, delivering precise communication and cultural sensitivity for clients, including documentary film projects. Proven leadership as Customer Service Lead at Kyodong Noodles, where I enhanced client satisfaction through empathetic solutions and effective team management. Skilled in cross-cultural communication and dedicated to client service excellence.

Overview

3
3
years of professional experience

Work History

Customer Service Lead

Kyodong Noodles
Arcadia
02.2022 - 12.2022
  • Excellent Communication Skills: Effectively resolved customer complaints by first acknowledging their concerns with empathy, then offering tailored solutions to meet their specific needs.
  • Crew Managements: Led multiple shifts, effectively managing and guiding teams of two to three crew members to ensure smooth operations and achieve team goals.
  • Time Managements: Skilled in performing tasks efficiently by prioritizing responsibilities and streamlining processes to achieve optimal results with minimal effort.
  • Friendly Approach: Skilled in establishing meaningful connections with customers, even in fast-paced environments like fast food, to create a positive experience and foster long-term brand loyalty.

Translator

Myself
Arcadia
01.2023 - 04.2025
  • I have provided professional translation and interpretation services across various settings, including translating for a documentary film, traveling to Indiana to serve as an on-site interpreter for a client, and facilitating clear communication during business meetings. My work includes translating complex documents, such as legal, technical, and business materials, while ensuring accuracy, cultural sensitivity, and consistency in meaning across languages.
  • Translated spoken words simultaneously orally or using hand signs, maintaining message content and style.
  • Facilitated communication for people with limited language proficiency.

Education

Associate of Science - Biology

Pasadena City College
Pasadena, CA
06-2026

High School Diploma -

Arcadia HighSchool
Arcadia, CA
06-2022

Skills

  • Marine Corps Officer: I have been selected as a candidate to attend the highly competitive Marine Officer School Currently on track to commission as the second lieutenant in the Marine Corps after college graduation
  • Cross-cultural communication: Skilled in facilitating effective cross-cultural communication through professional translation and interpretation Adept at conveying meaning accurately and respectfully across languages, ensuring clarity and cultural sensitivity in both written and spoken contexts
  • Client services: Dedicated to understanding and addressing client needs by putting myself in their shoes and building mutual trust Approach clients as friends and individual first, then as clients - to deliver personalized solutions

Affiliations

  • Costa Rica Volunteer: Volunteered in Costa Rica for a month at the age of 17, spending two weeks in elderly care and two weeks in turtle conservation projects. This experience taught me independence, personal responsibility, and the importance of appreciating life, while developing a deeper understanding of environmental and social issues.
  • Zen Temple Apprenticeship: Completed a 6-month apprenticeship at Green Gulch Farm, where I developed discipline and learned to cultivate inner peace. This experience, rooted in Chinese cultural practices, deepened my appreciation for mindfulness and balance in daily life.

Languages

English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual

Timeline

Translator

Myself
01.2023 - 04.2025

Customer Service Lead

Kyodong Noodles
02.2022 - 12.2022

Associate of Science - Biology

Pasadena City College

High School Diploma -

Arcadia HighSchool

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Fanglin Liu