Experienced Technical and Administrative Support Specialist with over a decade of expertise in education, student services, and resolving technical issues in office and learning software. Skill in managing student records, optimizing online learning environments, and assisting users with platforms like Google Classroom, Zoom, and database systems. Adept at developing user-friendly instructional materials, training students and educators, and ensuring seamless digital learning experiences. Dedicated to supporting newcomer students in achieving their educational goals.