Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

FANG FANG

Vancouver

Summary

Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities on meet team goals. Experienced Chinese Teacher work with over 10 years. Excellent reputation for resolving problems and improving customer satisfaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Relocation Specialist

Welcomehome Relocations
07.2022 - Current
  • Manage the end-to-end relocation process for clients, ensuring a seamless transition to new locations.
  • Collaborate with clients to assess their needs and preferences, providing tailored relocation solutions.
  • Coordinate logistics, including housing arrangements, moving services, and utility setups.
  • Provide comprehensive support, including visa applications, school enrollments, and local orientation.
  • Negotiate with vendors and service providers to secure the best rates and services for clients.
  • Conduct property searches, schedule viewings, and assist with lease negotiations.
  • Resolve any issues or challenges that arise during the relocation process promptly and efficiently.

Newcomer Support Club Founder

Self employed
08.2021 - Current
  • Organize weekly gatherings, activities and knowledge seminars to help new immigrants understand local customs and culture, as well as information on education, medical care, finance and settlement.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
  • Exceeded goals through effective task prioritization and great work ethic
  • Used coordination and planning skills to achieve results according to schedule
  • Worked with customers to understand needs and provide excellent service
  • Learned new skills and applied to daily tasks to improve efficiency and productivity
  • Resolved problems, improved operations and provided exceptional service

Chinese Teacher

Dusseldorf Sprachenchiff
06.2017 - 07.2021
  • Teaching foreign students Chinese, responsible for organizing various large social events (celebration of traditional Chinese festivals, etc.)
  • Help new immigrants understand local customs and culture, especially information on education, medical care, finance and settlement.
  • Demonstrated excellent communication and collaborative skills working with other teachers and instructional aides to strengthen community and student experience.
  • Demonstrated necessary social skills to manage positive and productive interactions with students, parents and school administration.

Chinese Teacher

May Garden Language Center
12.2011 - 06.2016
  • Teaching foreign children and Chinese children Mandarin in Kuala Lumpur, Malaysia
  • Organized Chinese Wife Club, with purpose of helping new immigrants adapt to new environment as soon as possible
  • Organized many activities to help new immigrants understand local customs and culture, including local education, medical care, finances, and settlement.

Director of Operations

SYSWIN GROUP
09.2004 - 12.2008
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
  • Defined, implemented and revised operational policies and guidelines.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality
  • Analyzed technology, resource needs and market demand to plan and assess feasibility of company projects

Assistant of CEO

Beijing Academy of Economic Development
07.2001 - 06.2003
  • Contributed to smooth business operations by planning and organizing meetings and conferences
  • Updated spreadsheets and databases to track, analyze and report on performance and sales data
  • Met with top national and international executives on self-designed schedules both monthly and annually
  • Prepared meeting agendas and briefing papers for members of board of directors and executive team

Education

English

University of Melbourne
Australia
07.2004

Bachelor - Technical Economy

Liaoning University of Petroleum And Chemical Technology
China
07.2001

Skills

  • Strong Customer Service
  • Experience In Marketing
  • Flexible and Adaptable
  • Collaboration
  • Computer knowledge
  • Organization
  • Problem-solving
  • Written and verbal communication

Certification

  • VSB New Parents Leadership Project Training(NPLP)
  • Hanban Germany Local Chinese Teacher Special Training
  • "Win in management - with success"

Tsinghua Ziguang Training Center (Location: Tsinghua University)

Timeline

Relocation Specialist

Welcomehome Relocations
07.2022 - Current

Newcomer Support Club Founder

Self employed
08.2021 - Current

Chinese Teacher

Dusseldorf Sprachenchiff
06.2017 - 07.2021

Chinese Teacher

May Garden Language Center
12.2011 - 06.2016

Director of Operations

SYSWIN GROUP
09.2004 - 12.2008

Assistant of CEO

Beijing Academy of Economic Development
07.2001 - 06.2003

English

University of Melbourne

Bachelor - Technical Economy

Liaoning University of Petroleum And Chemical Technology

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