Fancy Tam
Summary
With a background of teacher, I'm a creative marketing manager, educator with proven skills offering 30 years of experience developing and implementing in Spa business. Hardworking, energetic individual with excellent communication and supervisory skills, strong organizational , excellent time management and problem-solving skills. Ready to help team achieve company goals. Goal-oriented manager with distinguished experience in Spa industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Sales-focused, customer-oriented Esthetician skilled in various types of facials. Expertise in marketing and promotional events.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Territory Sales Manager
Pevonia Canada
01.1992 - 03.2022
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning in Spa business
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Educated clients on proper use of products and systems.
- Prepared and presented supplementary learning material to support structured lessons.
- Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
Aesthetician
Professional Beauty services
Scarborough , ON
08.1990 - 12.1991
- Welcomed clients arriving for appointments.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Analyzed skin condition and made appropriate product recommendations.
- Fostered friendly, warm, and exceptional customer experience.
Certified Teacher
Leung Chow Shun Kam Primary School
09.1987 - 07.1990
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Planned and implemented integrated lessons to meet national standards.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated multiple types of teaching strategies into classroom.
Education
Acupuncto Cosmetology
Pivot Point Cosmetic School
Hong Kong10.1989
Teacher Certificate - Mathematics And Science Teaching
Grantham College of Education
Hong Kong07.1987
Skills
- Solution Selling
- Business Growth and Retention
- Closing Techniques
- Sales Closing
- Product Knowledge
- Customer Focus
Languages
English
Professional Working
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Professional Working
Certification
- Certified Teacher
- Licensed Esthetician
Timeline
Territory Sales Manager
Pevonia Canada
01.1992 - 03.2022
Aesthetician
Professional Beauty services
08.1990 - 12.1991
Certified Teacher
Leung Chow Shun Kam Primary School
09.1987 - 07.1990
Acupuncto Cosmetology
Pivot Point Cosmetic School
Teacher Certificate - Mathematics And Science Teaching
Grantham College of Education
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