FAMEEDA CHUNDANGA

• Performed accurate data entry for inventory, pricing, and stock records
• Operated POS and internal systems with attention to detail
• Maintained compliance with company processes and safety standards
• Collaborated with team members to achieve daily operational targets

• Followed standard operating procedures and checklists
• Maintained order accuracy during high-volume hours
• Handled customer inquiries and resolved complaints with professionalism, ensuring customer satisfaction
• Provided excellent customer service and resolved issues efficiently
• Worked as part of a team in a fast-paced environment

Built and maintained strong client relationships to expand business opportunities

Generated new business leads and developed strategies for project growth

Communicated with clients to understand and satisfy their requirements

Resolved client complaints promptly and effectively

Coordinated and managed teams to plan and execute project ideas

Approached potential clients with personalized care to secure regular projects

• Coordinated between students and technical teams in an IT training company
• Maintained student records, documentation, and progress reports
• Assisted with onboarding and issue resolution
• Supported internal systems and tracking processes
• Internship