Falyn MacLean
Quispamsis,NB
Summary
Proven team player with a track record of enhancing customer service at Crystal Beach Campground, adept in cash register operation and problem-solving. Excelled in maintaining high accuracy levels in payment processing and customer assistance, contributing significantly to client retention and operational efficiency. Demonstrates strong verbal communication and a commitment to excellence in all tasks.
Overview
3
3
years of professional experience
Work History
Cashier, Food Service, Supply Management
Crystal Beach Campground
06.2023 - 09.2024
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
Pet Sitter
Families in Quispamsis Neighborhood
01.2022 - 05.2023
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Communicated professionally with pet owners via phone, email, and text.
- Gave animals proper attention to promote secure environment in owner's absence.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Prepared food and water following instructions from pet owners.
- Monitored animals for behavioral problems and signs of health issues.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Education
No Degree - Currently in Grade 10 Program
Kennebecasis Valley High School
Quispamsis, NB06-2027
Skills
- Cash Register Operation
- Customer Assistance
- Product restocking
- Payment Processing
- Written and verbal communication
- Cleaning and sanitizing
- Order Taking
- Customer Service
- Cash Handling
- Problem Solving
- Teamwork
Languages
French
Professional Working
Extracurriculars
- Fundy Soccer Association U13 AA
- HMMS Varsity Soccer
- Fundy Soccer Association U13 AAA
- Fundy Soccer Association U15 AA
- KVHS Varsity Soccer
- Saint John Soccer Club U15 AA
Timeline
Cashier, Food Service, Supply Management
Crystal Beach Campground
06.2023 - 09.2024
Pet Sitter
Families in Quispamsis Neighborhood
01.2022 - 05.2023
No Degree - Currently in Grade 10 Program
Kennebecasis Valley High School
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