Falone Nehmé

- Preparing the workstation

- Product replenishment for the day

- Customer service

- Cashing in the customers

• Cultivated warm relationships with regular customers.
• Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
• Greeted new customers, discussed specials, and took drink orders.
• Bussed and reset tables to keep dining room and work areas clean.
• Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
• Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.

• Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
• Optimized seating arrangements for large groups or special events to maximize space utilization while maintaining guest satisfaction.
• Served food and beverages promptly with focused attention to customer needs.
• Explained menu items.
• Seated customers in timely manner by managing reservations and waitlists skillfully.
• Answered customers' questions, recommended items, and recorded order information.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.