Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fallyn Chang

Fallyn Chang

Fresno

Summary

I am a driven team player, finding ways to increase affability and maintain customer satisfaction.

My greatest strength is owning my responsibility and driving for the success of all individuals in a team setting to get successful results. The overall mission is to secure and maintain the growth and happiness of others.

Overview

5
5
years of professional experience

Work History

Shift Lead

Panda Express
08.2019 - Current
  • Enhanced customer satisfaction through effective conflict, resolution, and prompt service.
  • Trained new employees on company policies, procedures, and best practices for optimal performance.
  • Managed shift operations, supplied resources, and monitored team performance to keep business profitable and running smoothly.
  • Improved overall guest experience by maintaining a clean and welcoming environment.

Brand Associate

Old Navy
02.2022 - 08.2022
  • Approached strangers and interacted in natural conversation with the goal of developing brand loyalty.
  • Communication with customers professionally and proactively to provide product information and advice.
  • Assisted in inventory management, conducting regular counts, and restocking merchandise as needed.

Education

Associate of Science - Pre-Allied Health/Radiology

Fresno City College
Fresno, CA
05-2024

Biochemistry

California State University, Fresno
Fresno, CA

High School Diploma - AP Literature, Honors Chemistry

Sanger High School
Sanger, CA
06.2020

Skills

  • Skilled at team leading
  • Goal-oriented mindset
  • Highly disciplined, reliable, optimistic, and self-motivated
  • Initiative-taking
  • Organization and Time Management
  • Customer Service
  • Flexible and Adaptable
  • Teamwork and Collaboration

Languages

English
Native or Bilingual
Hmong
Limited Working

Timeline

Brand Associate

Old Navy
02.2022 - 08.2022

Shift Lead

Panda Express
08.2019 - Current

Associate of Science - Pre-Allied Health/Radiology

Fresno City College

Biochemistry

California State University, Fresno

High School Diploma - AP Literature, Honors Chemistry

Sanger High School

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Fallyn Chang