Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Falanisi Mahina

San Jose

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Cinemark Century 20
Milpitas
11.2022 - 02.2025
  • Recruited and trained new employees to meet job requirements.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Assigned work and monitored performance of project personnel.
  • Delegated work to staff, setting priorities and goals.
  • Proposed or approved modifications to project plans.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Analyzed sales data to identify trends and adjust strategies accordingly.

Education

High School Diploma -

Pegasus High School
San Jose, CA
06-2023

Skills

  • Employee training
  • Performance management
  • Sales analysis
  • Project management
  • Customer service
  • Team building

Affiliations

  • I played Basket ball, Football, Rugby and Track

Languages

Tongan
Native/ Bilingual

Timeline

Assistant Manager

Cinemark Century 20
11.2022 - 02.2025

High School Diploma -

Pegasus High School

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Falanisi Mahina