FAKI ALI MAKAME
Mississauga,ON
Summary
Proven track record in enhancing customer satisfaction and streamlining delivery processes at Airfox Tours, showcasing exceptional time management and positive attitude. Excelled in teamwork and forklift operation, significantly contributing to operational efficiency. Maintained safety and accuracy, leading to a noticeable improvement in client relations and inventory management at RAFCare Limited. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Delivery Driver
Airfox Tours
11.2010 - 12.2020
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Verified accuracy of all deliveries against order forms.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
Storekeeper
RAFCare Limited
01.2000 - 07.2010
- Stocked storerooms and adjusted minimum and maximum par levels in automated inventory system.
- Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
- Ordered goods from various vendors to maintain store merchandise levels.
- Communicated with vendors to discuss order discrepancies, and returned damaged merchandise or incorrect orders.
- Maintained a safe working environment with strict adherence to safety protocols and guidelines.
- Filled orders by gathering merchandise specified in requisitions.
- Reduced stock discrepancies by diligently investigating variances and taking corrective actions as needed.
- Issued invoices to request payment from customers every month.
- Received product shipments and organized in stockroom storage area.
- Oversaw warehouse staff by providing instructions and leading daily activities.
Education
High School Diploma -
College of Business Education
Dar Es Salaam12.1996
Skills
- Time Management
- Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Shipping and packaging
- Forklift Operation
Certification
- Materials Handling Equipment Operation - SafetyOne.
Timeline
Delivery Driver
Airfox Tours
11.2010 - 12.2020
Storekeeper
RAFCare Limited
01.2000 - 07.2010
High School Diploma -
College of Business Education
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