Summary
Overview
Work History
Education
Skills
Timeline
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Faizel Hirji

Calgary,AB

Summary

Experienced Shipping lead and logistics Coordinator with background working in fast-paced shipping environments moving merchandise of diverse sizes and types. Keeps work areas neat with strong housekeeping skills. Organized, dedicated and focused on going above and beyond requirements to contribute to team success. Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate record keeping and materials movement for reliability and speed. Experienced with database, ERP and word processing software. Reliable with exceptional record keeping and organizational skills. Proficient in use of industrial equipment for material circulation. Deliver accurate record verification and maintenance.

Overview

25
25
years of professional experience

Work History

counter top and cabinet builder helper

VT Finishing LTD
Calgary, AB
05.2023 - 09.2023
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.

Shipping Team Lead

Westech Building Products. / Trusscore
11.2010 - 03.2023
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.

Sales Person

Nex2New Fine Cars
Calgary, AB
01.2007 - 11.2009
  • Worked to build relationships with customers and built potential for additional sales.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Listened to clients and introduced solutions to satisfy business and personal needs.
  • Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
  • Managed customer from initial contact to closing with attention to detail to build loyalty.
  • Improved customer service and telecommunication skills to build lasting relationships.
  • Developed and grew leads through repeat business and customer referrals.

Retail Sales Person

Tom Harris Cellular
Calgary, AB
01.2004 - 12.2006
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Generated new sales leads to achieve and exceed monthly sales goals.

Retail Sales Associate

SoundsAround
Calgary, AB
01.1999 - 01.2003
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Answered questions about store policies and addressed customer concerns.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Trained and supervised new employees to use selling strategies and apply best practices.

Education

No Degree - Computer Programming

CDI College
Calgary, AB
01.1998

Skills

  • Mathematical Calculations
  • Inventory Auditing
  • Inventory Replenishment
  • Recording Equipment Operation
  • Customer Experience
  • Preparing Containers
  • Training and Development
  • Warehouse Management System (WMS)
  • OSHA Standards
  • Storage Coordination
  • Computerized Maintenance Management Systems
  • Record keeping Accuracy
  • Industry Best Practices
  • Forklift and combi certified
  • SAP and JDE Knowledge
  • Microsoft 10 knowledge

Timeline

counter top and cabinet builder helper

VT Finishing LTD
05.2023 - 09.2023

Shipping Team Lead

Westech Building Products. / Trusscore
11.2010 - 03.2023

Sales Person

Nex2New Fine Cars
01.2007 - 11.2009

Retail Sales Person

Tom Harris Cellular
01.2004 - 12.2006

Retail Sales Associate

SoundsAround
01.1999 - 01.2003

No Degree - Computer Programming

CDI College

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Faizel Hirji